ServiceNow Systems Architect

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

ServiceNow Development
SOMT(Sales and Order Management)
FSM(Field Service Management)
CMDB(Configuration Management Database)
TSM(Telecommunications Service Management)

Job Details

Job title: ServiceNow Systems Architect

Work Location: Richardson(TX), Anywhere(remote)

Minimum years of experience: 12+ years in ServiceNow Development, experience in SOMT/FSM/TSM/CMDB modules

Section B:

Job Description:

12+ years in ServiceNow Development with experience and deep understanding of these ServiceNow modules SOMT(Sales and Order Management) FSM(Field Service Management) TSM(Telecommunications Service Management) CMDB(Configuration Management Database)

Skills & Qualifications:

The Technical Architect will take responsibility for defining, design, developing and implementing Telecom technical Products within Project.

Drive the prioritization of the developments, developing plans and roadmaps, using your skills in the domain, product management and stakeholder management.

Lead the development team members and provide technical mentorship.

Technical Architect will be expected to be work in an autonomous manner, setting direction and prioritization for teams, and communicating to stakeholders, and dependent teams to ensure successful delivery of the Technical Product.

Experience of working in large programs and owning a product which is part of a wider portfolio. Demonstrable ability to understand and resolve conflicting priorities with other products.

Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them achieve customer requirements and ensure compliances to the best practices Experienced in integrations using Custom API/Integration Hub/TMF Open APIs and process automation using ServiceNow workflows Experience implementing and enhancing configurable workspaces.

Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system.

Configuration/Customization of the Service Now system, including creating workflows and ServiceNow Catalog configuration.

Build ServiceNow Solutions that are adhering to the best practices and provide recommendations to the client.

Good experience in Agile way of working (Scrum, User Story, Sprint model) Lead the development team members and provide technical mentorship.

Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.

Candidate should possess Good Communication & Client- interfacing skills. He should have cross-cultural working experience.

Able to support E2E Testing/UAT and deployment to the higher environments and initial instance set-up or migration, if needed.

Driving Product and CMDB modelling required to support Service Order management.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.