API Business Analyst (REMOTE)

Job Title: API Business Analyst

Location: REMOTE

Duration: Multiyear Contract

Description:

• Experience in Web services / API’s Mulesoft platform
• Experience with Lean / Agile development methodologies
• Demonstrates success and experience in the following areas:
• Proven experience within IT Delivery type projects and/or cloud-based implementations in a BA role.
• Strong proven experience with IT Delivery type projects, significant experience with solution implementation/integration projects.
• Proven abilities in client facing role developing business requirement documents (BRDs) and functional requirement documents (FRDs)
• Elicit requirements through in-person or virtual communications
• Manage a portfolio of complex projects that span one or multiple teams or systems
• Document & communicate requirements in the form of user stories with acceptance criteria
• Demonstrate a knowledge to support how solutions will address strategic goals while maintaining industry best practices
• Analyze and document current-state versus future-state business processes and technical architecture
• Drive solution and process design activities, including conducting technical and process design workshops with project teams and SMEs across the business
• Understand interdependencies between technology, operations, and functional goals
• Work with the business and technical teams to prioritize requirements, evaluate solutions, identify potential risks, determine proposed solutions, and propose interim workarounds
• Resolve conflicts and negotiate changes in scope, priorities, and design
• Lead demonstrations, user acceptance testing, and occasional training activities around the release of new enhancements or functionality
• Guide people-change management plans by analyzing the impact of change on multiple stakeholders
• Participate in multiple, simultaneous projects, estimate time required to produce artifacts, and report progress toward delivery goals
• Work creatively and independently, demonstrating teamwork, innovation and excellence
• Participate in establishing best practices, templates, policies, tools and partnerships to expand and mature these capabilities on the team
• Excellent verbal and written communication skills; demonstrated requirements gathering abilities
• Customer-centric attitude - committed to the client and successfully consults and negotiates when necessary
• Business analyst experience managing business process change and technology implementation projects
• 5+ years of Consulting, Finance, or Business experience - managing business process change and technology implementation projects - business or technology consulting background
• Excellent experience in Business Analysis, SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall
• Experience working with executives and senior leadership
• Motivated and comfortable adapting to change and competing demands
• Instinct to ask relevant probing questions that get to the "why" behind business requests to achieve successful outcomes