IT Program Manager - Change Management

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

Change Management
Program Management
Organizational Change Management
JIRA
SaaS
Stakeholder Analysis
Risk Management
Project Management
Conflict Resolution
ADKAR
Kotter
Confluence

Job Details

Hybrid 6 months+ Extensions
Onsite- Santa Clara, CA (3 days/week in office required)
8+ years of relevant program management experience with focus on change management Proven experience in leading large-scale organizational change management programs Strong knowledge of change management methodologies (ADKAR/ Kotter) Excellent stakeholder management and executive communication abilities Worked with SaaS environement/business models Proficiency in change management and project management tools (Prosci, Jira, Confluence)

Own and execute the enterprise-wide change management strategy for Licensing and Activation Transformation initiatives
Develop comprehensive stakeholder analysis and engagement plans across all organizational levels
Create and maintain change impact assessments, readiness assessments, and risk mitigation plans
Design and implement communication strategies and plans for various stakeholder groups
Build and manage change champion networks across the organization
Establish and track adoption metrics and success criteria
Lead cross-functional program management meetings and governance sessions
Develop and coordinate training programs and materials
Provide regular executive updates on change readiness and adoption metrics
Manage program budget related to change management activities

Proven experience in leading large-scale organizational change management programs
Strong knowledge of change management methodologies (ADKAR, Kotter)
Excellent stakeholder management and executive communication abilities
Experience with licensing systems and SaaS business models
Proficiency in change management and project management tools (Prosci, Jira, Confluence)
Strong analytical and problem-solving capabilities
Advanced presentation and documentation skills
Ability to influence without direct authority
Experience in developing training programs and materials
Strong program management and coordination abilities

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