Overview
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Skills
Help Desk
Operating Systems
Technical Support
ITIL
Laptop
Microsoft Windows
CompTIA A+
Job Details
Our direct client is looking for a Senior IT Desktop Support for a Hybrid Long term Contract in Washington, DC.Note: Hybrid position - local candidates only.J0B DESCRIPTION:- Responsible for advanced troubleshooting, imaging, configuration, and deployment of IT desktop assets.Key Responsibilities:- Advanced Imaging, Configuration, and Deployment-- Perform advanced imaging and configuration of Windows-based desktops and laptops.-- Deploy and set up hardware, ensuring all devices are properly configured.- Break/Fix Troubleshooting and Tier III Support-- Provide Tier III support for escalated technical issues.-- Diagnose and resolve advanced problems with Windows operating systems and desktop applications.- Onboarding and User Support-- Support onboarding by configuring and deploying user-specific hardware and software.-- Provide guidance and training to end-users.- IT Asset Management-- Maintain accurate records of deployed IT assets in asset tracking tools.-- Support asset lifecycle management, including procurement and decommissioning.- Process Improvement and Collaboration-- Proactively identify opportunities for system modifications and process optimizations.-- Collaborate with network and development teams to align technical solutions with business goals.SKILL MATRIX:- Experience in providing help desk support for Windows operating systems - Required - Strong understanding of endpoint protection and management tools - Required- ITIL v4 Foundation Certification - Strong Plus to have.- CompTIA A+ Certification or equivalent technical support certification - Strong Plus to have.Question 1: Hybrid position that will require regular on-site reporting. Is your candidate willing to report on-site in Washington DC as required by client?Location: Hybrid, 1101 4th St. SW, Suite 350, Washington DC.Type: Long term Contract
Please send resume to "jobs at etechnovision dot com" with B4069B in Subject for immediate consideration.
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