Information Technology Infrastructure Manager

Overview

On Site
$122,339.57 - $163,937.49
Full Time
No Travel Required

Skills

Information Systems
information technology
Help Desk
data communication
IT
computer science
change management
Customer Support
management information systems

Job Details

The City of Ventura is seeking applications for the position of Information Technology Infrastructure Manager.

As the Information Technology Infrastructure Manager, you'll play a pivotal role in our organization, reporting directly to the Chief Technology Officer. In this key position, you'll oversee and coordinate the operations of the City's Information Technology Infrastructure Division as well as the Customer Support/Help Desk Team.

Managing Citywide data communication networks and various infrastructure sections within the Information Technology Department, your responsibilities will include spearheading projects for data networks, maintaining network infrastructures, ensuring internet access, implementing email systems, training staff in network computing functions, troubleshooting data access issues for departments, and overseeing security systems to ensure work quality and adherence to established policies and procedures.

Ensuring all departments receive outstanding information technology support and customer service, you will also be championing the adoption of best practices in incident/problem/change management to enhance operational efficiency, reduce downtimes, and improve overall service quality for staff, departments and stakeholders.

If you're a dynamic, emotionally intelligent leader committed to guiding a skilled team to success, this position offers an exciting opportunity for you! If you:

  • possess the ability to communicate technical information clearly to non-technical stakeholders
  • inspire and motivate team members to achieve common goals
  • adeptly resolve complex technical issues
  • collaborate effectively cross-functionally
  • address conflicts constructively
  • prioritize customer satisfaction
  • identify opportunities to leverage technology for organizational objectives, and
  • stay updated on industry trends and best practices

.then you're the perfect fit for this role.

Join us at the City of Ventura and be part of a team that's dedicated to driving technological innovation and excellence in our community. Apply now and lead Ventura's information technology infrastructure to new heights!

This position is designated as at will. At will employees serve at the pleasure of the appointing authority and are subject to discharge without cause and without the appeal.

MORE INFORMATION

For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page.

Position Qualifications

A combination of education, training, and/or experience equivalent to a bachelor's degree in computer science, management information systems, mathematics, or a related field,

and six years of professional-level experience providing PC hardware and software support of multi-vendor and multi-platform systems, including experience designing, implementing, and supporting multi-protocol networks and infrastructure.

Two years of administrative and supervisory responsibility is required.

Certificates: Possession of Certified Information Systems Security Professional - Architecture (CISSP) is highly desirable.

License: Possession of, or ability to obtain, a valid California driver license.

Salary and Benefits

The City offers a total compensation package that includes both a generous salary and other benefits!

SALARY: $122,339.57 - $163,937.49 Annually DOQ

BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits.

How to Apply

To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Friday, April 26, 2024, at 5:00 pm

Go to our website and Apply! EEO/ADA

salary plus 6 Medical options, CalPers Retirement, Dental, Vision, FSA, 457