Desktop Support Technician

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

DESKTOP SUPPORT TECHNICIAN
HELPDESK SUPPORT
PC SUPPORT
DESKTOP SUPPORT
INSTALLATION
TROUBLESHOOT

Job Details

APN Consulting has an immediate need for a direct client requirement:

Desktop Support Technician
The Dalles, OR
13 weeks Onsite


Job Summary

Provides application support to employees. Maintains personal computers and related hardware. Assists Network Engineers with the installation of software and hardware.

Job Requirements

Education and Work Experience:
  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Licenses/Certifications
  • Microsoft Technology Associate (MTA) - Infrastructure and Desktop: Preferred
  • Dell certification: Preferred
  • A+ certification: Preferred
Essential Functions
  • Performs computer system maintenance, repairs, and installations. Monitors and controls computer equipment by operating the central console or an online monitor. Monitors hardware systems using operating systems utilities.
  • Provides user support, training, and education. Ensures prompt, professional, and courteous responses to requestors of computer services. Assists end users with problems and requests for information and equipment specifications.
  • Installs and implements personal and network computer equipment.
  • Maintains service-level agreements with various end-user departments and enterprise business units.
  • Performs other job-related duties as assigned.