Overview
Skills
Job Details
Technical support of Laser and System product lines.
Communicate with customers and field sales staff during the pre-sale and post-sale phases to understand application needs, providing responses in coordination with Field Sales, Engineering, and Applications Lab.
Validate new products against marketing requirements; review and recommend product changes
Assist Product Manager with development and review of product specifications and sales and marketing strategies.
Assist in the development of technical marketing materials including datasheets and application articles. Provide solution and application inputs to marketing for generating communications and collateral materials.
Testing and analysis of competitive products.
Provide technical support for seminars, workshops, trade shows and sales meetings.
Develop technical materials for presentation to customers and sales representatives supporting product launches and ongoing sales efforts.
Provide project management support to Engineering and Manufacturing Departments.
Provide technical information support to Customer Service.
EDUCATION, EXPERIENCE, & SKILLS:
BS Degree in Mechanical/Electrical/Material Science Engineering or equivalent required.
3 to 5 years experience in Product Management, Engineering or Applications.
REQUIREMENTS:
Strong organization skills, excellent customer service approach, can-do attitude.
Experience in specifying, operating, designing, or maintaining equipment for industrial production and automation.
Excellent communications skills, including writing and presenting technical product and service information to engineers, operators, and senior business managers
Ability to research and solve technical problems for internal and external customers.
Superior time management and follow-though with ability to accomplish day-to-day tasks while continuing to make progress, and bring to completion, longer term projects.
EXCEL, WORD, and CAD experience, preferably SolidWorks.
US passport and ability to travel.
EOE/M/F/Vet/Disabled