Overview
Job Details
Administration Coordinator | Remote | Contract
Walker Healthforce is seeking an Administration Coordinator with 2+ years of experience. This is a 12-month contract opportunity.
CORE REQUIREMENTS:
- Minimum of 1-3 years of healthcare (membership & billing specific) experience
- Two years of customer service experience required; help desk experience preferred. (Membership and Billing web-based tools)
- Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines, and have effective verbal, written communication, and interpersonal skills required.
- Effective analytical (attention to detail), and problem-solving skills to identify, evaluate, and recommend application/system solutions required.
- Ability to make decisions within scope of responsibility where operational guidelines/procedures are non-existent required.
- Proficient with PC applications and systems (e.g. Outlook, Word, Excel, Teams, etc.) required.
- High School Graduate or GED equivalent required
WE CONSIDER IT A BONUS IF YOU ALSO HAVE:
- Working knowledge of the client's self-servicing applications and operating systems considered a plus (eMVP, eBilling, Secured Services, Members Edge, GroupCRM).
- Two years college preferred.
JOB RESPONSIBILITIES:
Provide customer service support (Membership and Billing web-based tools) to external Agent and Group customers received from the help desk phone line. Additionally, conduct special assignments as requested, analyze membership reports, and resolve external customer membership issues.
WHAT WE OFFER:
- Competitive compensation package
- Weekly pay via Direct Deposit
- Medical, Dental & Vision available
- 401k options
WHY WORK WITH WALKER?
- Access to our top ranked team of recruiting and placement specialists
- Continuous, one-on-one support from a dedicated engagement manager
- Professional resume development and interview preparation
Contact our Recruiting Team today to experience the Walker Healthforce difference!
ABOUT US:
Walker Healthforce is known as the dominant force of performance, precision, expertise, and integrity in the healthcare consulting community! As a certified WMBE, we provide end-to-end healthcare IT and clinical solutions to hospitals, health systems, and payer organizations, including Fortune 100 firms nationwide. We are healthcare experts, we’re custom not commodity and we’ve been exceeding expectations for nearly 20 years. Join forces with us to experience unparalleled results today!
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.
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