Technical Writer

Overview

On Site
Depends on Experience
Contract - W2

Skills

Management
Documentation
Writing
Repair
Hardware Troubleshooting
Collaboration
Workflow
Scripting

Job Details

Technical Writer

A globally leading technology company is looking for a Technical Writer to develop clear, accurate, and user-friendly hardware repair documentation and training content for service technicians. In this role, you ll collaborate with cross-functional teams to create procedural guides, video scripts, and technical content that support technician learning and workflow efficiency. This is an exciting opportunity to contribute to world-class service materials that enhance the customer repair experience - apply today to join an innovative and fast-paced team.

Job Responsibilities:

Develop clear and accurate hardware repair procedures and documentation

Create training materials to support technician learning and workflow understanding

Ensure technical content is concise, consistent, and easy to follow

Collaborate with cross-functional teams to maintain accuracy and clarity in documentation

Support continuous improvement of service and repair content quality

Write and edit procedural video scripts, manage content strategy, and analyze content performance through data analytics

Key Qualifications:

Excellent communication, collaboration, and organizational skills

Ability to research technical topics and convey technical information to readers of varying skill and experience

Experience writing step-by-step hardware procedures

Ability to balance multiple tasks for several projects at the same time, often on short timelines

Experience with style guides (experience writing globally and accessibly is a plus)

Experience with content management systems, digital asset management, word processing, and spreadsheet apps

Trustworthy; often information is confidential

Education:

Associate s or Bachelor s degree in a relevant field, or equivalent experience required

Key Note: Please include a portfolio showcasing sample scripts you ve written, along with links or references to the resulting video content (if available), even if you were not the video producer.

Type: Contract

Duration: 3 months with extension

Work Location: Sunnyvale, CA (100% on-site)

Pay rate: $50.00 - $74.50 (DOE)

No 3rd party agencies or C2C

Abel Lara | OSIJOBS

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About OSI Engineering, Inc.