Overview
Skills
Job Details
Job Title: Senior Salesforce Developer
Location: Boston, MA
Duration: 6 Months
Type: Contract
Position Overview:
A public sector organization is seeking a Senior Salesforce Developer to join a skilled application development team supporting a critical case management modernization project. This role involves the design, development, and support of a Salesforce-based CRM Case Management System focused on delivering services to immigrant and refugee communities. The developer will work closely with project managers, product owners, and vendors to translate business policies and requirements into scalable Salesforce solutions.
Key Responsibilities:
Develop, enhance, and maintain a custom Salesforce-based CRM solution
Collaborate with stakeholders to evaluate business processes and translate requirements into Salesforce functionalities
Configure and customize Salesforce using out-of-the-box features and programmatic solutions
Resolve support tickets related to low- to medium-complexity issues in Salesforce
Use Jira for task management, including ticket creation and reporting
Participate in testing, documentation, and coordination of project communications
Analyze and document data models, system architecture, and reporting needs
Provide input for planning and continuous system improvement efforts
Demonstrate willingness to learn and grow into an advanced Salesforce developer role
Required Skills & Qualifications:
8 10 years of experience in Salesforce development and administration
Strong knowledge of Salesforce configuration, workflows, validation rules, page layouts, and standard/custom objects
Experience with Salesforce data modeling, architecture, and reporting tools
Hands-on experience using Jira for issue tracking and sprint planning
Proficient with Microsoft Excel and Office applications
Ability to translate complex technical and business concepts into understandable language
Familiarity with Agile development methodologies
Preferred Qualifications:
Experience with Salesforce case management or public-sector implementations
Prior involvement in system modernization efforts
Exposure to Salesforce Lightning components and Apex coding is a plus
Interest in advancing to a Salesforce advanced developer role
Education & Certifications:
Bachelor s degree in Computer Science, Information Systems, or related field, or equivalent practical experience
Salesforce System Administrator Certification required