Overview
Skills
Job Details
Hi,
Please let me know if you're comfortable with the position detailed below. This position is an urgent hire.
Location: Stamford, CT --- Need local or near by state
Duration : Long term
Estimated travel is 4 -6 times per quarter to Odyssey locations as required. Odyssey will reimburse travel. About 20 locations in US from West Coast to East coast. Mostly major cities or suburbs of them
Job Summary: We are seeking a skilled and experienced UCC (Unified Communications and Collaboration) Admin specializing in Microsoft Teams and Crestron Flex video conferencing to join our team. As an AV Admin, you will be responsible for designing, implementing, and maintaining unified communication and collaboration solutions using Microsoft Teams and Crestron Flex technology. Your expertise in these platforms will be crucial in ensuring smooth and effective communication and collaboration across the organization.
Key Responsibilities:
1. Design and Architecture: Collaborate with cross-functional teams to design and architect UCC solutions based on Microsoft Teams and Crestron Flex technology, considering business requirements and best practices.
2. Implementation: Lead the implementation and deployment of UCC solutions, including configuring and integrating Microsoft Teams and Crestron Flex systems.
3. Integration: responsible for installing the electronics, hardware, and wiring components of audio-visual systems according to company standards. Experience with the physical installation of audio-visual equipment such as flat panel displays, speakers, projectors, screens, microphones, touch screen interfaces and equipment racks. Ability to run and field terminate cable is required.
4. Troubleshooting and Support: Diagnose and resolve complex technical issues related to Microsoft Teams and Crestron Flex systems, ensuring minimal downtime and efficient operations.
5. System Administration: Perform routine system administration tasks, including user provisioning, access control, and system maintenance for Microsoft Teams and Crestron Flex platforms.
6. Security and Compliance: Ensure UCC systems are implemented and maintained in accordance with security standards and industry regulations, including data protection and privacy requirements.
7. Collaboration Enhancements: Identify opportunities to optimize and enhance UCC capabilities, working closely with stakeholders to define and implement improvements.
8. Documentation: Create and maintain detailed documentation, including system designs, configurations, and troubleshooting procedures, to facilitate knowledge sharing and ensure consistent practices.
9. Training and Support: Provide training and support to end-users on Microsoft Teams and Crestron Flex platforms, promoting adoption and maximizing the benefits of UCC technology.
10. Vendor Management: Collaborate with vendors and service providers to evaluate new technologies, resolve escalated issues, and stay updated on the latest features and updates.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
5+ years experience, with a focus on Microsoft Teams and Crestron Flex platforms.
Knowledge of Microsoft Teams and Crestron Flex systems, including deployment, configuration, and administration.
Strong understanding of network protocols, security principles, and integration with other enterprise systems.
Experience with audiovisual technologies, room control systems, and AV integration is highly desirable.
Familiarity with industry standards and best practices for UCC, such as SIP, H.323, PSTN, and video conferencing codecs.
Excellent problem-solving and troubleshooting skills, with the ability to identify and resolve technical issues quickly and efficiently.
Strong communication and collaboration skills to work effectively with cross-functional teams and end-users.
Ability to manage multiple priorities and deliver projects on time in a fast-paced, dynamic environment.
Nice to Have:
Certifications: A+, CCNA+ and Security+ or higher certs, MS365 related
Cabling experience (Mounting monitors/TV's)
Room Design
Vendor management
Laxman Andoli | Lead TAG | Kairos Technologies Inc
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