Senior Manager, Commercial Analytics

You will be responsible for:

• We are seeking a dynamic and experienced Manager to join our team who will play a pivotal role in understanding client requirements, assessing existing ecosystems, and leading the implementation for our pharma client.
• Work closely with clients to comprehend their requirements and varied objectives including (but not limited to) implementation of Omnichannel strategy.
• Lead the assessment of existing ecosystems across key pillars, including client business portfolio plans & objectives, technical architecture, data/ML models etc.
• Collaborate with cross-functional teams to design and implement the optimal solution, ensuring seamless integration with existing processes.
• Leverage pharma industry exposure to provide strategic insights and recommendations for stated client objectives.
• Demonstrate proficiency in understanding and working with diverse datasets, and assess their suitability for integration into the proposed solution.
• Apply data science skills to ensure robust and scalable model deployment.
• Foster strong client relationships, serving as a trusted advisor and ensuring client satisfaction throughout the implementation process.
• Provide training and support to internal teams to ensure smooth and continued success on project implementations.
• Handle multiple projects at any point in time, ensuring that progress is made across all the projects, with appropriate prioritization and workload distribution within the team.
• Develop and disseminate innovative analytical techniques, processes and tools, that can be leveraged across projects / engagements.
• Support business development activities by building new capabilities and participating in client meetings as a subject matter expert .
• Provide thought leadership by contributing to whitepapers and articles at the BU and organization level.
• Monitor industry trends and implement best practices to improve in-house capabilities.

• Bachelor's degree in Business Administration, Computer Science, or related field (Master's degree preferred).
• Overall 10+ years of experience and 5+ overall years of experience in leading analytical projects in pharma domain.
• Experience in pharma omnichannel analytics or in at least 2 among sales force analytics, patient analytics, digital analytics, commercial analytics domains.
• Experience in Advanced analytics including Statistics, Gen AI, Ensemble, deep learning predictive models and MLOPs.
• Strong understanding of the pharma ecosystem and familiarity with key data sources, industry trends, and compliance requirements.
• Experience in areas of risk-score modelling, customer segmentation, impact assessment, attribution analytics, collaborative filtering, marketing mix modelling, recommendation engines and natural language processing will be an added advantage.
• Exceptional client management and communication skills, with a demonstrated ability to build and nurture relationships.
• Strong analytical and problem-solving abilities, with a keen attention to detail and willing to learn in a fast-paced environment.
• Excellent project management skills, including the ability to prioritize tasks, manage timelines, and deliver on commitments.
• Willing to work in a highly demanding and result-oriented team environment.
• Excellent communication skills; able to grasp and communicate complex ideas clearly.