SAP QA Manager-Finance modules

The SAP Global Finance QA/QE Manager will lead the team of Quality Assurance and Quality Engineers; facilitating and maintaining the overall SAP Global Finance Quality Assurance strategy, manage the QA & automation resource needs within the workstream portfolio, define and manage the QA & automation roadmap while continually governing and improving the Quality Assurance and automation process. The ideal candidate will demonstrate extensive knowledge and understanding of Quality Assurance best practices and methodologies, drive compliance, improve quality, and ensure reporting consistency across different teams. A key requirement of this Manager is an understanding of the Automate First concepts, strategies, and processes. He/she will incorporate experience and skills to partner in the development and implementation of automated test strategies and solutions and incorporate them into the development lifecycle within the technical delivery teams.

ROLE

• INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.
• MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.
• ADMINISTRATION: Ensures proper department coverage (writing schedule and break aids if needed). Understands department budget, able to research and explain budget variances.
• MANAGING PERFORMANCE: Coaches and mentors employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability.
• COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get points across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.
• SELF-MANAGEMENT: Demonstrates sound judgment, taking a partner when necessary. Ability to maintain self-control in the face of hostility or provocation or in intense, hectic situations.
• INCLUSION: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.
• COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential andadheres to IS security policy.
• Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations.
• Collaborates across various IT teams to advance cross-functional projects, identify resource needs, and to resolve issues.
• Develops and maintains positive working relationships with business customers - demonstrating value through consistent and repeatable delivery of services and recommendations.
• Leads a team that is able to balance and deliver on strategic Finance projects, while supporting day to day operations and backlog initiatives for the entire FICO workstream.
• Maintains up-to-date knowledge on Quality Assurance and IT Automation industry trends and standards.
• Drive the development of the automated test engineering strategy, methodology, discipline, and frameworks to ensure and continuously improve quality, performance, and reliability of our FICO products.
• Ensures that the IT Security and Compliance guidelines that relate to QA are understood, and processes, and gates are in place and enforced.
• Maintains a solid resource and capacity plan with forecasts and plans to support the FICO workstream roadmap, and initiatives.
• Executes against approved projects and meets dates in support of scheduled application releases.
• Identifies, communicates, and manages dependencies that support successful delivery of QA and QE deliverables and commitments.
• Mentors and develops a top-performing QA/QE team that applies industry best practices to support business outcomes.
• Owns the QA/QE roadmap; prioritizes, balances multiple projects efficiently, and achieves goals in a fast-paced and dynamic environment.

REQUIRED

• 5+ years technical leadership experience.
• 3-5 years of SAP QA and / or QE experience.
• 5+ years experience with SAP applications.
• Proven track record of strong leadership and team-building skills with the ability to lead, mentor, coach, and develop staff.
• Knowledge of Quality Assurance and Quality Engineer roles and responsibilities, including artifacts and deliverables.
• Extensive knowledge of and application of effective QA and QE methodology, practices, SDLC and drive compliance and quality improvement across the team.
• Solid understanding of the Automation First framework and processes.
• Experience onboarding and managing contractors (onsite and offshore).
• Strong written and oral communication skills.
• Ability to plan and budget.
• Experience with Waterfall and Agile methodologies.
• Excellent organizational and planning skills, with experience building strategic and tactical plans.
• Ability to work under pressure and in a crisis situation.
• Demonstrates ability to lead teams that operate in an ambiguous, fast-paced environment with frequent change.
• Strong leadership and team-building skills; ability to focus various work streams at the same time.
• Strong interpersonal skills; proven ability to work well with people at all levels.
• Scheduling flexibility to meet the needs of the business, including weekends, holidays, and 24/7 on call responsibilities on a rotational basis.

FTE with Fortune 100 company. Pls apply.