Scrum Master

Overview

Remote
On Site
Full Time
Part Time
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

Employment Authorization
UPS
Continuous Improvement
Collaboration
Performance Metrics
Dashboard
User Stories
Process Flow
Oracle
ISO 9000
Acceptance Testing
Agile
Scrum
PSM
JIRA
Management
Sprint
Reporting
Agile PLM
Change Management
Regulatory Compliance
Health Care
Finance
Root Cause Analysis
Workflow
SLA
SANS
Communication
Stakeholder Management

Job Details

Hiring: W2 Candidates Only

Visa: Open to any visa type with valid work authorization in the USA

Key Responsibilities:

Scrum Master Responsibilities

  • Facilitate Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and reviews.
  • Remove impediments and ensure the team adheres to Scrum principles and timelines.
  • Coach the team on Agile best practices and foster a culture of continuous improvement.
  • Collaborate with Product Owners to prioritize backlog and align sprint goals with business objectives.
  • Track and report team performance metrics using JIRA dashboards.

Business Analyst Responsibilities

  • Gather, analyze, and document business requirements for complaints handling workflows.
  • Create user stories, acceptance criteria, and process flows in JIRA and Oracle Agile.
  • Conduct requirement workshops with stakeholders and ensure traceability.
  • Validate solutions against regulatory compliance (e.g., ISO, GDPR) for complaint data.
  • Support UAT and ensure deliverables meet business needs.

Required Skills & Tools

  • Agile & Scrum Expertise: Certified Scrum Master (CSM/PSM) preferred.
  • Tools:
    • JIRA backlog management, sprint planning, reporting.
    • Oracle Agile PLM change management and compliance workflows.
  • Domain Knowledge:
    • Complaints handling processes in regulated industries (e.g., healthcare, finance).
    • Familiarity with root cause analysis, escalation workflows, and SLA tracking.
  • Strong communication and stakeholder management skills.

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