Sr Genesys Developer

Overview

Remote
Depends on Experience
Full Time
No Travel Required

Skills

Genesys
Cloud CX
Web Messaging

Job Details

We are hiring for Job for Sr Genesys Developer

Title : Sr Genesys Developer

Required Skills : Advance genesys architect flow" , "Cloud CX" , API , Routing AND "Web Messaging"

Location : Fully Remote role

Please email me your resume at or call

Job Description: Job Description:
- Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands-on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Delivery credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and dynamic menu based on customer treatment strategies.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)
Must have a solid understanding on:
Genesys Architect Flows, Data Actions, OAuth and Integrations objects
Genesys Integration with other Ancillary Products
Genesys Cloud Reporting
Genesys Cloud APIs

Comments for Suppliers: hybrid Newark

Thanks and Regards,

Ankit Grover

Sr. Executive - TA

Iris Software

200 Metroplex Drive, Suite #300, Edison, NJ 08817

Email :

Phone :


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