Overview
On Site
USD 22.00 - 25.00 per hour
Full Time
Skills
Business Operations
Laptop
Printers
Microsoft Excel
Microsoft Outlook
Computer Hardware
System Security
Access Control
Insurance
Virtual Private Network
Cloud Computing
Collaboration
Information Technology
Technical Support
Microsoft Windows
Operating Systems
Network
Server Administration
Conflict Resolution
Problem Solving
Communication
Management
Active Directory
Microsoft Office
Remote Support
Cyber Security
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
Our client is seeking a Desktop Support Technician to provide technical assistance and support for end-users within the organization. This role is responsible for troubleshooting hardware, software, and network issues, ensuring seamless operation of IT systems, and maintaining the Microsoft Suite applications critical to business operations.
Key Responsibilities:
Provide technical support for desktop computers, laptops, printers, and other peripherals.
Install, configure, and maintain Microsoft Suite applications (Word, Excel, Outlook, Teams, SharePoint, etc.).
Troubleshoot and resolve hardware and software issues in a timely manner.
Assist with network connectivity problems and basic server administration.
Maintain system security, including user access controls and software updates.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
Done
Support remote users with VPN access and cloud-based applications.
Document technical issues, solutions, and IT procedures for future reference.
Collaborate with IT teams to implement system upgrades and patches.
Train employees on best practices for Microsoft Suite and other IT tools.
Qualifications:
Associate's degree in Information Technology or related field (or equivalent experience).
1-3 years of experience in desktop support or IT helpdesk roles.
Strong knowledge of Microsoft Suite and Windows operating systems.
Experience with network troubleshooting and basic server administration.
Excellent problem-solving and communication skills.
Ability to work independently and manage multiple tasks efficiently.
Preferred Skills:
Experience with Active Directory and Office 365 administration.
Familiarity with IT ticketing systems and remote desktop support tools.
Knowledge of cybersecurity best practices.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Redmond,OR 97756.
Application Deadline
This position is anticipated to close on Jun 6, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client is seeking a Desktop Support Technician to provide technical assistance and support for end-users within the organization. This role is responsible for troubleshooting hardware, software, and network issues, ensuring seamless operation of IT systems, and maintaining the Microsoft Suite applications critical to business operations.
Key Responsibilities:
Provide technical support for desktop computers, laptops, printers, and other peripherals.
Install, configure, and maintain Microsoft Suite applications (Word, Excel, Outlook, Teams, SharePoint, etc.).
Troubleshoot and resolve hardware and software issues in a timely manner.
Assist with network connectivity problems and basic server administration.
Maintain system security, including user access controls and software updates.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
- Medical, dental & vision
- 401(k)/Roth
- Insurance (Basic/Supplemental Life & AD&D)
- Short and long-term disability
- Health and Dependent Care Spending Accounts (HAS & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Time off/Leave (PTO, Vacation, or Sick Leave)
Done
Support remote users with VPN access and cloud-based applications.
Document technical issues, solutions, and IT procedures for future reference.
Collaborate with IT teams to implement system upgrades and patches.
Train employees on best practices for Microsoft Suite and other IT tools.
Qualifications:
Associate's degree in Information Technology or related field (or equivalent experience).
1-3 years of experience in desktop support or IT helpdesk roles.
Strong knowledge of Microsoft Suite and Windows operating systems.
Experience with network troubleshooting and basic server administration.
Excellent problem-solving and communication skills.
Ability to work independently and manage multiple tasks efficiently.
Preferred Skills:
Experience with Active Directory and Office 365 administration.
Familiarity with IT ticketing systems and remote desktop support tools.
Knowledge of cybersecurity best practices.
Pay and Benefits
The pay range for this position is $22.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Redmond,OR 97756.
Application Deadline
This position is anticipated to close on Jun 6, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.