Overview
On Site
USD 85,000.00 - 110,000.00 per year
Full Time
Skills
IT Operations
IT Infrastructure
Project Management
Cloud Computing
Help Desk
Project Implementation
Roadmaps
Project Scoping
Technical Support
Network
Amazon Web Services
Database
Servers
IT Security
Wireless Communication
Telephony
Analytical Skill
Problem Solving
Conflict Resolution
Collaboration
Team Leadership
Effective Communication
Computer Science
Management
Science
Active Directory
Backup
Cisco
Computer Hardware
Configuration Management
Microsoft Office
OS X
NetSuite
Microsoft Azure
Microsoft Windows
Leadership
Project Planning
Budget Management
Budget
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
Position Summary:
The IT Operations Manager is responsible for coordinating efforts between executive leadership, cross-functional teams, and vendors to plan and implement IT solutions. This role ensures the operational stability of business applications and IT infrastructure, minimizing downtime. It also involves project management responsibilities, including oversight of scope, schedule, and budget for IT initiatives. This position reports directly to executive leadership.
Duties and Responsibilities:
Oversee IT applications and infrastructure, including both on-premises and cloud-based environments
Manage relationships with IT vendors for Help Desk support and project execution
Lead and coordinate IT projects with internal teams and external partners
Contribute to the development and execution of the IT vision and roadmap
Assist in setting and managing the IT budget
Monitor and control project scope, schedule, and budget
Identify and manage project risks using a risk registry or similar tool
Provide regular project status updates to stakeholders
Deliver hands-on technical support for hardware, software, and network issues to ensure minimal disruption
No direct reports initially, but potential for team leadership in the future
Required Skills and Abilities:
Proficiency in IT systems, networks, and infrastructure, including Microsoft 365, SharePoint, Active Directory, Azure or AWS, databases, Windows servers, Windows and MacOS, IT security, Wi-Fi, and telephony
Experience with Netsuite is a plus
Familiarity with vendor-supported IT tools and services
Strong project planning and management capabilities
Analytical problem-solving skills
Experience in cross-functional collaboration and team coordination
Effective communication skills to bridge technical and business needs
Budget management experience preferred
Bachelor's degree in Computer Science, Engineering, or related field preferred
5+ years of experience managing IT projects, ideally in mid-sized to large organizations
Service-oriented mindset with a hands-on, proactive approach
Education and Experience:
Bachelor's degree in a Computer or Information Science-related field required
Minimum of three years of relevant experience required
Requirements
Active Directory, Backup Technologies, Cisco Technologies, Computer Hardware, Configuration Management, Microsoft 365 Enterprise, MS Windows, Mac OS, NetSuite, Microsoft Azure, Microsoft Windows, Windows Desktop, Leadership Skills, Project Planning, Budget Management, Budgeting, SharePoint
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Position Summary:
The IT Operations Manager is responsible for coordinating efforts between executive leadership, cross-functional teams, and vendors to plan and implement IT solutions. This role ensures the operational stability of business applications and IT infrastructure, minimizing downtime. It also involves project management responsibilities, including oversight of scope, schedule, and budget for IT initiatives. This position reports directly to executive leadership.
Duties and Responsibilities:
Oversee IT applications and infrastructure, including both on-premises and cloud-based environments
Manage relationships with IT vendors for Help Desk support and project execution
Lead and coordinate IT projects with internal teams and external partners
Contribute to the development and execution of the IT vision and roadmap
Assist in setting and managing the IT budget
Monitor and control project scope, schedule, and budget
Identify and manage project risks using a risk registry or similar tool
Provide regular project status updates to stakeholders
Deliver hands-on technical support for hardware, software, and network issues to ensure minimal disruption
No direct reports initially, but potential for team leadership in the future
Required Skills and Abilities:
Proficiency in IT systems, networks, and infrastructure, including Microsoft 365, SharePoint, Active Directory, Azure or AWS, databases, Windows servers, Windows and MacOS, IT security, Wi-Fi, and telephony
Experience with Netsuite is a plus
Familiarity with vendor-supported IT tools and services
Strong project planning and management capabilities
Analytical problem-solving skills
Experience in cross-functional collaboration and team coordination
Effective communication skills to bridge technical and business needs
Budget management experience preferred
Bachelor's degree in Computer Science, Engineering, or related field preferred
5+ years of experience managing IT projects, ideally in mid-sized to large organizations
Service-oriented mindset with a hands-on, proactive approach
Education and Experience:
Bachelor's degree in a Computer or Information Science-related field required
Minimum of three years of relevant experience required
Requirements
Active Directory, Backup Technologies, Cisco Technologies, Computer Hardware, Configuration Management, Microsoft 365 Enterprise, MS Windows, Mac OS, NetSuite, Microsoft Azure, Microsoft Windows, Windows Desktop, Leadership Skills, Project Planning, Budget Management, Budgeting, SharePoint
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.