Overview
Skills
Job Details
Job Title: Support Technician Location: Austin, TX 78723 Service Term Expected: 12-month duration
Minimum (Required):
4-7 Years of Provide professional technical customer service to users.
4-7 Years of Install and maintain hardware and/or software for desktop systems
4-7 Years of Schedule, document, and close work orders via support software
1 Years of Troubleshoot computer, printer problems
2 Years of Setup and maintain A/V equipment
Required to provide on call afterhours 24 x 7 support (about 1 week a qtr.)
Valid Texas Class C Driver License w/ ability to travel to more than one work location
Preferred (Optional):
2 Years of Advanced System administration duties for Apple/Mac and Microsoft based devices, e.g. adding user accounts, group policy Management, packaging and deploying software
2 Years of Experience with Microsoft Active Directory, Azure and Office 365
1 Years of Computer certification