Urgent Requirement : GIS Analyst/Help Desk support - 100% REMOTE *in-person*

  • Raleigh, NC
  • Posted 3 hours ago | Updated 2 hours ago

Overview

Remote
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - to exten(s)ion

Skills

GIS
ServiceNow
ArcGIS Pro

Job Details

Hope you are doing good,

Urgent Requirement :

Job Title : GIS Analyst/Help Desk support

Location : Remote

Duration : 12 months Contract with possibility to extension

Interview: in person only

Job Description:

This resource is dedicated to providing help desk support and GIS analysis support through the next year.

This a Mid-Level GIS Analyst/Help Desk support contractor which provides excellent verbal communication and technical assistance and support to the GIS Unit. This position serves as a primary resource for the GIS Unit help desk and will actively be engaged in communicating directly with customers, gathering intelligence related to customer complaints, troubleshooting technical problems, documenting problems in ServiceNow, assigning tickets to other GIS Unit teams. Position requires skills utilizing ArcGIS Pro, GIS analysis, customer service, familiarity with linear referencing solutions, and familiarity with ArcGIS Online.

Excellent Verbal Communication in customer service situations

Required

2

Years

ArcGIS Pro

Required

2

Years

ArcGIS Online

Required

2

Years

Ticketing writing within Enterprise Ticketing Systems like ServiceNow or similar

Required

1

Years

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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