Salesforce Systems Administrator

Seeking a Copado/Salesforce Sys Admin to manage Salesforce platform configuration, data management, and DevOps operations. Support deployment of pipelines, maintain system integrity, and ensure compliance with IT governance standards.

Must have a strong understanding of Salesforce administration, Copado DevOps, and data backup and recovery processes using tools such as OwnBackup and Salesforce utilities.

Duration: contract position/through 6-30-26
Work location: 100% Remote USA (eastern time work hours)

Key Responsibilities:
Copado & DevOps Administration
-Administer and maintain Copado DevOps within Salesforce, including user access, pipelines, and deployment automation.
-Manage and monitor deployment pipelines across development, QA, UAT, and production environments.
-Integrate Git version control and maintain release integrity through proper change management.
-Collaborate with developers and analysts to plan and execute release schedules.
-Implement and document change and configuration Management standards and procedures.
-Ensure compliance with state security and audit requirements in all deployment activities.

Salesforce System Administration:
-Create and manage system changes, configurations, and enhancements to meet agency needs.
-Modify Salesforce functionality to improve usability and efficiency.
-Manage daily Salesforce administration including user setup, profiles, roles, objects, fields, and validation rules.
-Grant, remove, and maintain user licenses while ensuring minimal disruption to users.
-Communicate system updates and enhancements to business users.
-Monitor system usage, mentor users, and promote adoption of new features.
-Continuously identify and implement improvements to enhance the end-user experience.

Data Management & Integration:
-Perform data imports, updates, and transformations using Workbench, Data Loader, and other Salesforce utilities.
-Maintain data quality standards across all Salesforce objects.
-Manage OwnBackup data backup and recovery processes to protect critical data assets.
-Perform data seeding using OwnBackup for sandbox and testing environments.
-Monitor exception logs and resolve integration and synchronization errors.

Reporting & Documentation:
-Create and maintain dashboards, reports, and report folders to support business needs.
-Document agency processes, data flows, and configuration changes.
-Maintain up-to-date release documentation and deployment logs.
-Develop and maintain training materials and process documentation for system users.

Experience/Skills:
-4yrs of exp as a Salesforce System Administrator-Required
-4yrs as a Copado Administrator-Required
-4yrs of exp Copado DevOps operations-Highly Desired
-1yr of exp. with OwnBackup data backup and recovery-Required
-1yr of exp. with OwnBackup data seeding-Required
-1yr of exp. with Change & Configuration Mgt concepts & procedures-Required
-1yr of exp. with Apex code (basic understanding)-Desired
-1yr of exp. using Salesforce utilities such as Workbench and Data Loader-Required
-Salesforce Administrator Certification (ADM-201)-Highly Desired

Preferred Qualifications:
-Exp working in a state and/or federal public-sector IT environment.
-Copado Certified Administrator or Copado Certified Consultant certification.
-Exp managing multi-org Salesforce environments or shared release pipelines.
-Familiarity with Salesforce security, auditing & governance practices.