IT Asset Management Analyst (ITAM) Atlassian _ 4+ yrs _ Georgia #24776

IT Asset Management Analyst (ITAM) Atlassian _ 4+ yrs _ Georgia #24776

Must-Have Skills:

• Analyst - Asset Management
• Data Cleansing
• Data collection analysis
• Data Correlation
• Data Mapping
• Data Modeling
• Software Asset Management (SAM)

Most Important Requirements/Responsibilities:

- Requirements Elicitation & Analysis

-Atlassian Configuration & Administration

-Solution Design & Implementation

-Reporting & Analytics

-Stakeholder Management & Communication

Key Responsibilities

• Gather, analyze, and prioritize Atlassian tool requirements from stakeholders.
• Translate business needs into clear technical specs, user stories, and acceptance criteria.
• Configure and administer Jira, Confluence, and JSM (projects, workflows, permissions, portals, SLAs).
• Design scalable Atlassian solutions and support cloud migrations.
• Develop reports and dashboards using JQL, Atlassian Analytics, Tableau, and Power BI.
• Document processes and deliver training to promote tool adoption.
• Liaise between business and technical teams, managing expectations and communications.
• Stay current on Atlassian features; drive continuous improvement and automation.

Required Skills

• Bachelor s degree in CS, IS, Business, or related field.
• 5+ years as Business Analyst with technical requirements and solution design focus.
• 5+ years hands-on Jira, Confluence, JSM administration.
• Proficient in JQL for complex queries and reporting.
• Strong Agile (Scrum/Kanban) knowledge.
• Excellent communication and problem-solving skills.
• Ability to multitask, work independently, and collaborate in fast-paced environments.
• Experience with Tableau/Power BI, APIs, and cloud platforms is a plus.

Preferred Qualifications

• Atlassian Certifications (ACP-100, ACP-400).
• Familiarity with Loom, Trello, Jira Product Discovery.
• Basic scripting (Groovy, Python) for customizations (e.g., ScriptRunner).