Overview
Skills
Job Details
Role: Technical Product Owner
Location: Miami, FL (Hybrid)
Duration: 12+ Months
We are seeking a Senior Technical Product Owner (TPO) to support all Sabre interfaces including Guest Air Systems, Crew, Corporate, and Back Office Accounting. This role involves driving product strategy, owning the roadmap, gathering requirements, designing new features, functional testing, and supporting deployment. The Technical Product Owner will work closely with travel operations and Travel Application developer teams to ensure the successful implementation and support of travel software applications. This role will support seven business units and 400+ Sabre users globally. The ideal candidate will have extensive knowledge of Sabre GDS products and business processes, strong analytical and design skills, and the ability to collaborate effectively with technical teams.
Essential Functions:
- Requirements Gathering: Meet with business leaders and users to gather requirements for the development of travel application enhancements, upgrades, new releases and rollout of travel automation systems. Build strong relationships with stakeholders and ensure alignment with business goals. Is responsible for managing and prioritizing with the business the travel application development intake process through design, development, testing and deployment.
- Functional Application Design: Responsible for incorporating business and Sabre technical requirements to developer level user stories using Agile methodology and documenting into Jira stories and managing Sprints.
- Testing and Validation: Define testing criteria, prepare and compile test cases, analyze results, validate systems and complete user documentation. Will perform end-to-end testing prior to delivery of software releases. Works with the business users on testing and training activities and documentation.
- Collaboration with Technical and Business Teams: Works closely with Air travel operation teams and developer teams to develop new features based on strategic vision and business roadmaps. This includes implementation and testing of new Sabre technologies and APIs on behalf of the Air travel and Air business teams. Serves as the conduit between developers and business groups. Will assist other TPO's with training and coaching as needed.
- First-tier support: Contribute to the first-tier support of GDS support and administration. Research and respond to support tickets and coordinate with Sabre support and account teams as necessary. Serves as a back up to the Sabre Administration activities including: Managing 400+ Sabre users, Sabre Red 360 Installations, Sabre Profile Administration, Sabre API tracking and retirement updates and compliance to various IT Travel Teams.
- Performs other duties as assigned
Qualifications:
- Bachelor's degree.
- 15+ Years Sabre GDS experience required.
Knowledge, Skills, and Abilities:
- Sabre product and technical skills: PNR, Air Shopping, Air Pricing, NDC, BFM, Ticketing, Schedule Changes, CSL, SR360 graphical and Sabre Web Service API's.
- Extensive experience in the travel industry, should include expertise in leisure, corporate and online travel practices.
- Expert hands-on knowledge of all aspects of the travel reservation process.
- Professional experience as a Technical Product Manager/Business Analyst
- Functional understanding of Sabre Web Service APIs.
- Experience in creating and maintaining functional and technical documentation and standards in end-to-end product delivery.
Thanks Shubham Technical Recruiter | Empower Professionals
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