Care Management Support Coordinator

Immediate need for a talented Care Management Support Coordinator . This is a 06+months contract to Hire opportunity with long-term potential and is located in Texas & Arizona(Remote ). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-78947

Pay Range: $23 - $24.75/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The Community Connections Help Line (CCHL) is a resource and referral source for all callers with social service needs.
• Not only does the Community Connections Help Line assist members, but they are also open to the public, assisting everyone and anyone with social service needs.
• If a caller is in need or requesting additional assistance with one of the Social Services, you will assist the caller with the following:
• Assistance Categories - Below is a brief description of the different services our CCHL team can assist callers by locating resources.
• (Clothing, Financial, Food)
• Community Services
• Family Services
• Health/Medical Services

Key Requirements and Technology Experience:

• Key Skills; Community Services
• social service needs
• Customer Service
• Spanish - Bilingual
• managed care , Medicare
• Referrals
• High school diploma or equivalent
• Bi-Lingual Candidate (Spanish)
• 2-3 years managed care setting, medical office or facility setting with demonstration of medical administration duties and call center experience.
• Knowledge of medical terminology in Medicare/Medicaid field.
• Customer service- Medicare/Medicaid services
• Providing referrals for Medicare is a huge PLUS, one of the largest struggles is new hires not understanding which referrals are appropriate for the given situation
• Referral knowledge or experience, providing referrals. Good Tenure with previous employers.
• List qualifications, what programs have they used? Wants this person to be able to be a multi-tasker. (Citrix, Microsoft, Teams, Excel)

Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

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