Overview
On Site
Depends on Experience
Contract - W2
Contract - 12 month(s)
No Travel Required
Skills
Help Desk
Job Details
Role : Help Desk Support Technician
Location : Jackson, MS - Onsite
Relocation is accepted
$25/ hr on W2
role will focus on providing all levels of support to our customer base, both remotely and onsite. The candidate will be the initial point of contact with end users requesting IT Support. Ideal candidate has experience in Desktop\Laptop troubleshooting, software installation, peripheral hardware implementation and active directory administration. Candidate must also have experience providing remote assistance using various platforms and must be experienced with providing support for M365 Applications. Must be good at organizing, prioritizing, and planning. Candidate must be able to update and maintain Help Desk records in accordance with established support procedures. The candidate must also have excellent communication skills.
Must Have Skills:
3+Years experience Required
Experience working in a help desk environment
Experienced with providing support for M365 Applications
Experience providing remote assistance using various platforms
Experience in desktop\laptop troubleshooting, and software installation
Hardware Implementation and Deployment
Basic Active Directory Management
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