Overview
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Salesforce
Techno Functional
Apex
Visualforce
LWC
Job Details
Salesforce Techno Functional Consultant Location- South San Francisco, CA (3 Days Onsite) / Locals Only
Job Type-Long Term Contract
Job Description
- Design and implement scalable Service Cloud solutions including case management, knowledge base, Omni-Channel, CTI integrations, Live Agent, and automation workflows.
- Configure standard and custom Salesforce components including Objects, Flows, Process Builders, Validation Rules, and Reports/Dashboards.
- Collaborate with development teams for custom Apex/Visualforce/LWC implementations.
- Drive solution design sessions, demos, and training for end users.
- Ensure alignment with Salesforce best practices and enterprise architecture standards.
- Engage with business stakeholders to gather, analyse, and document Service Cloud requirements.
- Lead UAT sessions and support deployment planning and release management.
- Perform data migration and integration activities using tools such as Data Loader, MuleSoft, etc.
- Stay current with Salesforce Service Cloud updates and roadmap.
- Salesforce certification is preferred.
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