Senior Billing Analyst

Job#: 2026139

Job Description:
Job Title: Epic Sr Billing Analyst
Location: Hybrid in NYC (3x onsite 2x remote)
Pay Range: $75-95/hr
Description:
We are searching for an experienced Epic analyst to collaborate on all aspects of the implementation of the Epic Enterprise System's Professional Billing module for one of our largest NYC Hospital clients. As a key member of the Information Technology Department, the Epic Analyst II will attain/maintain specialized knowledge of our enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, hospital departments, physician's offices, and Epic representatives.
**This position requires the flexibility to work an expanded work schedule, including early mornings, nights, and weekends during major implementation and support efforts**
Responsibilities

• Configure the Hospital's electronic medical record and additional applications.
• Maintain Resolute Professional Billing module to configure trigger/modify charges, benefit engine, and work with external collection agencies. Build, test, and present to end-users and change control, and migrate build to production.
• Support all end users on Epic EMR system, integrate Revenue Cycle processes such as maintaining claim scrubber and payment processor.
• Responsible for system implementations, current system upgrades, and industry standard (transition from X12 4010 to 5010 format, ICD 9 to 10 upgrade, and implement new user workflows).
• Support other IT department initiatives and projects. Use advanced knowledge of assigned Epic System software to collaborate on all aspects of the Epic Systems and PB modules, as well as complimentary software mentioned above.
• Use advanced knowledge of enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, Professional Billing Office, Finance, billing vendors, collection agencies.
• Conduct regular day-to-day communication, reviewing the software, demonstrating a deeper understanding of business operations, and working with Epic, other software vendors, HSS Operational Representatives/Subject Matter Experts, and end-users to tailor the systems to fit the organizations needs while maintaining data integrity.
• Perform in-depth analysis of workflows, data collection, report details, and other technical issues, develop and document the internal procedures that will be used in conjunction with Epic and other applications.
• Remain current on Epic technologies and obtain and maintain Epic certifications as warranted.
• Provide on-site support during go-live and system upgrade scenarios.
• Experience and ability to work in a ticket system effectively and efficiently.
• Provide on-call support on a rotating basis
• Identifies opportunities to improve existing processes and gives meaningful feedback to help the customer or team to improve.
• Reviews and assesses the impact of changes and enhancements with each new Epic release and makes recommendations for best course of action.

Minimum Requirements

• Bachelor's Degree.
• Certified in Epic Professional Billing.
• Must have experience with charge router, workqueue configuration, collection agency workflows, statement processing, facility structure, security, and credit card gateway.
• Strong interpersonal relationship skills
• Demonstrated ability in adherence to process standards around documentation and workflow design.
• Project management skills including, but not limited to the ability to lead meetings, prioritize, resolve conflicts, maintain issues list, and manage project plans.
• Driven to expand on current healthcare IT knowledge and expertise.
• Self-motivated, detail-oriented and pragmatic; a great team player who is analytical and solution-focused.
• Excellent oral and written communication skills; ability to forge and maintain strong professional relationships.
• Proficiency with Microsoft Office including, but not limited to Word, Project, Excel, Visio and PowerPoint.
• Successful candidates will be required to obtain/maintain Epic Certification(s) essential to their job responsibilities.
• Flexibility to work an expanded work schedule, including early mornings, nights and possibly weekends during major implementation and support efforts.

Desired Qualifications

• 3+ years working in a physician and revenue cycle environment.
• Prior experience implementing, teaching, and supporting users with new applications and/or Epic in an ambulatory or hospital environment is preferred.
• Cross-application integration experience is highly desired.
• Assessment and change management/transformation experience preferred.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.