Overview
Skills
Job Details
Job Title: Sr. Technical Product Manager Next-Gen POS & Credit Card Payments
Location: Seattle (on-site)
Duration 12 months
Rate: DOE
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Role Overview
We re seeking a Sr Technical Product Manager to lead the strategy and execution of retail and digital payments for our Next-Generation POS solutions. You ll drive innovation across POS, in-store transactions, and fraud prevention delivering seamless, secure, and cost-effective guest experiences at scale.
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Key Responsibilities
POS Systems for QSR
Drive the roadmap for next-gen POS payment systems optimized for speed, reliability, and barista/cashier usability
Deliver scalable POS payment solutions that enhance order throughput and reduce service time
Collaborate with store operations and engineering to modernize POS architecture for omnichannel ordering
Define and drive roadmap and solutions for POS credit card acceptance, including NFC tap-to-pay, Apple Pay, Google Pay, and chip transactions
Define and drive roadmap and solutions for payment devices such as Verifone, Toast, Ingenico, Clover, Square
Digital Payments & Wallet
Define and drive roadmap and solutions for the use of digital payments in-store, such as app-based QR codes for Scan & Pay
Own PCI-compliant storage and tokenized payment systems for mobile and in-store transactions
Manage a high-volume payment orchestration API supporting millions of daily card-present and card-not-present transactions
Lead initiatives in network tokenization, least-cost routing, and mobile wallet integrations
Oversee integrations with major processors (CyberSource, WorldPay, Chase, PayPal, Venmo) and vault migration
Fraud & Risk Management / Operational Efficiency
Lead development of real-time fraud detection systems across all payment and loyalty flows
Automate fraud remediation and account takeover (ATO) processes to reduce customer friction and operational overhead
Launch payment reconciliation and refund systems to streamline financial operations and reduce support costs
Partner with analytics and finance teams to identify and resolve payment discrepancies
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Qualifications
5+ years in technical product management, with experience in POS, payments, or fintech, preferably in QSR or retail
Strong technical background in payment systems, PCI compliance, and fraud prevention
Proven success in scaling high-availability platforms and integrating with third-party processors
BS in Computer Science, Engineering or related field; advanced coursework in Supply Chain is a plus