Overview
On Site
Up to $18.5
Contract - W2
Contract - 10 Month(s)
No Travel Required
Skills
Communication
ServiceNow
Soft Skills
Writing
Customer Service
Microsoft Excel
Microsoft Outlook
PIP
Product Optimization
Job Details
Job Title: Customer Support Representative
Job ID: 25-11303
Location: Moline, IL
Duration: 10 Months On W2 Contract
Entry level candidates are ok here. Soft skills are most important (good communication skills by email or phone; proactive; willing to learn). Will use Service Now but this can be taught. Should be capable of learning software applications.
*Visa sponsorship is not available, now or in the near future, for this position***
This team is currently working a hybrid schedule (3 days in office/ 2 days remote)
Job Description:
This position will be responsible for communicating Product Improvement Plan (PIP) information between the factories and the Client Dealers.
Skill Set Requirements:
Job ID: 25-11303
Location: Moline, IL
Duration: 10 Months On W2 Contract
Entry level candidates are ok here. Soft skills are most important (good communication skills by email or phone; proactive; willing to learn). Will use Service Now but this can be taught. Should be capable of learning software applications.
*Visa sponsorship is not available, now or in the near future, for this position***
This team is currently working a hybrid schedule (3 days in office/ 2 days remote)
Job Description:
This position will be responsible for communicating Product Improvement Plan (PIP) information between the factories and the Client Dealers.
Skill Set Requirements:
- Effective writing skills, including grammatical usage, pervasive copy and style
- Work experience in a team environment
- Should have demonstrated work experience in a Customer Service related field
- Must have high level of attention to detail
- Must have strong communication skills
- Should have experience with using Excel, Word, OneNote and Outlook
Compensation:
The hourly rate for this position is $18.5 per hour.
Factors that may affect starting pay within this range may include [geography/market, skills, education, experience, and other qualifications of the successful candidate].
Benefits:
Sunrise offers ACA-compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.