QA Analyst

Role: QA Analyst
Location: Remote

Direct client

Prefer candidates that live in the EST/CST time zone

Project Overview:
Triple-S Salud is undergoing a transformation of its Core Claims Platform, migrating from QNXT to HealthRules. The QA/Testing focus will be centered around the new HealthRules Core Claims Platform and other integrated systems, including GuidingCare and HealthTrio.

Role Overview:
The QA Analyst will be responsible for designing, developing, and executing manual test scripts for complex healthcare applications. The role emphasizes accuracy, compliance, data integrity, and delivering an excellent user experience within a regulated healthcare environment.

Responsibilities:

• Design, develop, and maintain manual test scripts for web, API, data, and backend systems, with a focus on healthcare payer workflows (e.g., member management, eligibility, claims, billing).
• Manage defects using ServiceNow and Micro Focus ALM.
• Write and execute complex SQL queries for data validation in multi-database environments.
• Ensure compliance with healthcare regulations and standards.
• Document test scenarios, test cases, test results, defects, and quality metrics.
• Provide timely feedback to stakeholders and participate in quality review meetings.

Required Experience:

• Bachelor s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
• 6+ years of QA experience, including at least 2 years in the healthcare payer domain.
• 3+ years of hands-on experience with healthcare payer systems and processes, such as claims, billing, and eligibility.
• Experience with ANY ONE platform- HealthRules, QNXT, GuidingCare, and HealthTrio. HealthRules highly preferred.