ServiceNow admin

Overview

Remote
$40,000 - $60,000
Full Time

Skills

CMDB
Discovery
ServiceNow
ITSM
HTML
PowerShell
Python
JavaScript
CSS
dashboards

Job Details

Sonata Software Overview

In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Job Title: ServiceNow Admin

Location: Remote

Role Description:

The ServiceNow Operations Administrator supports the configuration, maintenance, and integration of the ServiceNow platform, with a focus on CMDB, endpoint platform integrations (e.g., HP, Dell, VMware, Device42, procurement tools), reporting, and workflows. This role works closely with IT operations and asset management teams to ensure data integrity and support business processes through automation and reporting.

Ideal experience:

  • 3+ years of IT experience, preferably in systems administration or IT operations.
  • 2+ years working with ServiceNow, especially CMDB and Discovery.
  • Basic scripting knowledge (JavaScript, CSS, HTML, PowerShell, Python)
  • Understanding of ServiceNow APIs, Workflows, and ITSM Module.
  • Experience with ServiceNow reporting and dashboards.
  • Understanding of ITIL concepts, especially Configuration Management.

Why join Sonata Software?
At Sonata, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build never seen before solutions to some of the world s toughest problems. You ll be challenged, but you will not be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.