User Support Specialist-Expert

Overview

On Site
$30 - $43
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

IT security principles
Microsoft OS and general productivity tools; MS Office
SharePoint
OneDrive
OneNote
Power BI
and other general applications
customer service
General knowledge of Microsoft OS and general productivity tools; MS Office
IT consultant with ability to solve
Ability to organize and follow complex technical procedures
solve unexpected problems

Job Details

Role : User Support Specialist-Expert

Client : Government of North Carolina(NCDOT)

Work Type : Onsite

Payrate : 43$ Per Hour

Duration : 1 Year(Extendable)

eSystems Inc. is a fast-growing Systems Integrator based in Princeton, New Jersey. We provide strategic IT solutions and services with primary practice areas in Java and Microsoft centric e-Business solutions, ERP solutions, Enterprise Application Integration, Data Warehousing and Business Intelligence solutions. Our clients include Fortune 500 corporations, government agencies, small and mid-sized local businesses, and non-profit organizations.

As an equal opportunity employer, eSystems complies with all applicable laws, rules and regulations preventing discrimination against job applicants based on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, marital status, physical challenges, or any other relevant factor

THE JD and the required skillset are below. Please make sure that the suitable candidate has atleast 90% of the skillset mentioned

The Information Technology Division within the Department of Environmental Quality (DEQ) provides IT leadership, services, and consultation. It supports the programs and divisions of the N.C. Department of Environmental Quality with tools and technologies.

General on-site IT support for the Central Raleigh Office This is advanced work in providing consultation,
support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Skill

Required / Desired

Amount(Years)

Broad knowledge and skills from a range of technologies to address work assignments.

Required3

General knowledge of IT security principles

Required3

General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications

Required3

Skilled customer service professional

Required3

Skilled IT consultant with ability to solve and/or prevent technical problems.

Required3

Ability to independently resolve routine and non-routine issues on software and/or hardware.

Required3

Ability to organize and follow complex and/or detailed technical procedures.

Required3

Ability to solve unexpected problems associated with projects and daily work.

Required3

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.