Overview
On Site
Full Time
Skills
Business Analytics
Business Analysis
Banking
Financial Services
Business Data
Requirements Elicitation
Data Analysis
Data Structure
Dashboard
Stakeholder Engagement
Decision-making
Strategic Thinking
Reporting
Roadmaps
Product Ownership
Analytics
ServiceNow
Configuration Management Database
IT Operations
Analytical Skill
Problem Solving
Conflict Resolution
Communication
Management
Stakeholder Management
Strategic Planning
Acceptance Testing
Agile
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2082810
Job Description:
ServiceNow BA/DA
Large Banking Client
Duration: 12+ months
Location: Minneapolis, MN
HYBRID - 3 days onsite, 2 Remote
Top Requirements:
Overview:
We are seeking a highly skilled and motivated Technical Business/Data Analyst to join our Reporting & Analytics team supporting ServiceNow. This role is ideal for someone with strong experience in CMDB, data analysis, and ServiceNow reporting, who is also looking to grow into a Product Owner role. You will work closely with business stakeholders to understand data needs, translate requirements into actionable insights, and help shape the future of our analytics capabilities.
Key Responsibilities:
Stakeholder Engagement: Act as a liaison between technical teams and business units. Ask insightful questions to understand how data is used in decision-making. Communicate findings and recommendations clearly and effectively. ServiceNow Expertise: Hands-on experience navigating ServiceNow (Incident, Change, CMDB modules). Understand data relationships and reporting capabilities within the platform. Strategic Thinking: Support long-term vision for reporting and analytics. Contribute to roadmap planning and prioritization. Product Ownership Path: Opportunity to transition into a Product Owner role. Participate in UAT, define acceptance criteria, and validate deliverables. Help manage stakeholder expectations and align analytics with business goals.Qualifications:
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
ServiceNow BA/DA
Large Banking Client
Duration: 12+ months
Location: Minneapolis, MN
HYBRID - 3 days onsite, 2 Remote
Top Requirements:
- 7+ years of experience as a Business Analyst, Data Analyst, or blended background
- Large Industry Experience, Banking/Financial Services Preferred
- ServiceNow - CMDB experience
- Data Experience within CMDB - understanding how data is constructed, how to pull data and create Dashboards, How is the data even pulled (are there challenges?)
Overview:
We are seeking a highly skilled and motivated Technical Business/Data Analyst to join our Reporting & Analytics team supporting ServiceNow. This role is ideal for someone with strong experience in CMDB, data analysis, and ServiceNow reporting, who is also looking to grow into a Product Owner role. You will work closely with business stakeholders to understand data needs, translate requirements into actionable insights, and help shape the future of our analytics capabilities.
Key Responsibilities:
- Requirements Gathering: Collaborate with business partners to elicit, analyze, and document reporting and analytics requirements.
- Data Analysis & Reporting:
- Deep understanding of CMDB data structures within ServiceNow.
- Build and optimize dashboards and reports that drive business decisions.
- Interpret and slice data to meet specific business needs.
- Proven experience as a Data Analyst or Technical Business Analyst in a ServiceNow environment.
- Strong knowledge of CMDB and its role in enterprise IT operations.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently and manage multiple priorities.
- Experience with stakeholder management and strategic planning.
- Familiarity with UAT processes and agile methodologies is a plus.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.