Healthcare IT Manager

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 20 years.

Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.

Position Summary

Technology work involves managing or performing work across multiple areas of an organization's overall IT Platform/Infrastructure including analysis, development, and administration of:

IT Systems Software, Hardware, and Databases

Data & Voice Networks

Data Processing Operations

End User Technology & Software Support; Conducts analyses for proposed IT projects; Drives the organization's IT roadmap.

Responsibilities:

• Ability to organize and manage projects, coordinate the resources, and define scope.
• Able to leverage relationships with leaders throughout the organization to establish stakeholder investment and feedback.
• Communicate cross-functionally on a regular basis to ensure quality and adherence to stakeholder requirements, specifications and timelines.
• Policy and strategy implementation, documentation of process for users, on the ground IT infrastructure management and control.
• Determine and provide governance oversight, project and portfolio management, and service delivery management.
• Must be highly responsive and anticipate possible solutions to problems / challenges.
• Ensure all internal policies, procedures and processes are adhered to and documented and create/adapt as necessary and required.
• Assist in completion of client-security questionnaires.
• Manage the technical team to ensure best practices are being documented and maintained.
• Continually define ways to increase the company's satisfaction with IT.
• Oversee the administration and customization of SharePoint sites, Jira, and applications to meet business requirements.
• Collaborate in the planning, design, development, testing and deployment of new functionality or 3rd party integrations.
• Monitor, maintain, troubleshoot computer systems, user devices, and network problems.
• Manage and coordinate the service desk team members in their daily duties.
• Problems faced are difficult to moderately complex.
• Influences others outside of their own job area regarding policies, practices, and procedures.
• Inspires Vitra Health's culture of customer service and commitment to quality care.
• Serves as a brand ambassador for Vitra Health, reflecting our vision, mission, and values.
• Shows genuine interest and compassion for the communities we serve.
• Embrace and champion a culture of diversity, equity, and inclusion.
• Other duties as required.

Experience, Attributes, and Education Requirements:

• A minimum of three (3) years Management experience in IT, managing vendor implementations, client integrations or development projects.
• Experience in a healthcare, HIPAA compliant environment.
• Deadline oriented work ethic with superior management and organizational skills.
• Ability to work across the entire organization at all levels and to motivate others to accomplish compliance and security related goals.
• Ability to learn and understand our technical environment and apply processes to mitigate risk.
• Support the vendor relationships for systems, ensuring that system issues are communicated in an accurate, complete and timely manner.
• Adept at negotiating issues and resolving problems.
• Ability to develop new processes and controls and/or adjust the process and products as situation dictates.
• Self-starter, able to work independently directly with clients and in teams.
• Strong technical skills in a variety of applications and web tools.
• Bachelor's degree required; Computer Science, Information Technology preferred.
• Minimum of 5-8 years of total work-related experience