Overview
Remote
On Site
depends on experience
Full Time
Skills
Microsoft SSIS
Underwriting
Portfolio Management
Retail
Business Systems
Continuous Improvement
Software Development
Forms
Documentation
Regulatory Compliance
Testing
System Testing
Log Analysis
User Experience
System Requirements
Real-time
Data Flow
Auditing
Management
Agile
Cadence
Technical Support
Analytics
Payments
Reporting
Analytical Skill
Communication
Data Analysis
Banking
Credit Cards
Cloud Computing
SQL
Job Details
Overview
This is a remote opportunity and can only be hired in the following locations: AZ, GA, NC, TX.
We are looking for a hands-on Business Systems Analyst to join our growing Enterprise Credit Card and Merchant Services delivery team. Our team provides technology solutions and integration services in following areas: Corporate Credit Cards, Credit Card Risk Underwriting, Credit Card Portfolio Management, and Merchant Services all while servicing large corporations to individual retail clients.
This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities in the payments domain. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group. Collaboratively works as a key player contributing to delivery and continual improvement in our highly engaged software development shop.
Responsibilities
Qualifications
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
Preferred Qualifications:
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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This is a remote opportunity and can only be hired in the following locations: AZ, GA, NC, TX.
We are looking for a hands-on Business Systems Analyst to join our growing Enterprise Credit Card and Merchant Services delivery team. Our team provides technology solutions and integration services in following areas: Corporate Credit Cards, Credit Card Risk Underwriting, Credit Card Portfolio Management, and Merchant Services all while servicing large corporations to individual retail clients.
This position delivers strategic insight into business systems through complex analysis, reporting, and operational activities in the payments domain. Serves as a technical expert on system usage and performance. Determines business requirements and implements appropriate specifications, monitoring for compliance and effectiveness. Assists in identifying and resolving process issues which may involve system testing or development. May oversee the work of less experienced analysts in the work group. Collaboratively works as a key player contributing to delivery and continual improvement in our highly engaged software development shop.
Responsibilities
- Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
- Identifying Requirements - Determines system requirements and communicates them using specifications, reports, project plans, or other forms of documentation. Identifies issues that affect system processes and assists in correcting. Ensures compliance through testing and analysis.
- Reporting - Produces advanced reporting based on data analysis, user input, and system testing. Identifies patterns, problems, and areas of improvement. May develop process enhancements based on analysis results.
- System Support - Provides expert technical support including log Analysis for systems by responding to escalated inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Implements recommended modifications and enhancements. Serves as an analytics resource to wider organization or business units, offering guidance on systems and data output.
- Ability to understand and document system requirements for real time & Async integration data flows.
- Responds with data to audit requests under management guidance
- Writes and executes SQL queries.
- Coordinates multiple agile team's release cadence, key milestones for preparedness, and participates in release night activities.
Qualifications
Bachelor's Degree and 4 years of experience in Systems Support, or Analytics, or Operations Support OR High School Diploma or GED and 8 years of experience in Systems Support, or Analytics, or Operations Support
Preferred Qualifications:
- 7+ years of experience building secure, data intensive software at scale.
- Strong Banking Domain knowledge on , Payments & Reporting
- Excellent analytical, interpersonal and communication skills, with a demonstrable bias toward action.
- Ability to communicate technical issues to both technical and business partners.
- Experience documenting designs from both business and systems perspectives.
- Experience juggling multiple projects and tasks.
- Experience in data analytics and capable of digging into data.
- Preferred Qualifications
- Detailed knowledge of banking and credit card processes.
- Systems background related to stream processing, micro-services and cloud native development.
- Experience collaborating cross functionally with other geographies
- Intermediate SQL knowledge
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.