Senior System Analyst

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

QE
Systems Analysis
Telecommunications
Workflow
Communication
Electronic Commerce
SLA

Job Details

Job Title : Senior System Analyst

Location : Stamford ,CT (Hybrid)

Duration : 10 Months

JD

  • 8+ years of experience in System Analysis preferably with a background in Quality Engineering
  • Exceptional communication & email etiquette required for executive interaction.
  • Work independently to manage tasks, scope and completes the ticket analysis within the defined SLAs
  • Serves as the primary point of contact between users and engineering/development staff.
  • Identify, document, report and formally track system issues and defects
  • Perform deep-dive analysis and troubleshooting to resolve reported system issues.
  • Knowledge of eCommerce business systems and workflows is mandatory.
  • Nice to have: Telecom domain experience

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