Overview
Skills
Job Details
Understand architecture solutions for the implementation or maintenance of the ServiceNow platform.
Collaborate with architects and customers to gather technical requirements, document them, review, and baseline.
Develop designs aligned with the architecture (if applicable) and technical requirements.
Lead a team of ServiceNow developers, web designers, integration SMEs, and QA analysts to build and deploy applications that meet customer requirements.
Perform sprint activities (if Agile) with the customer and the team.
Develop user stories from requirements and estimate effort.
Work with the product sponsor to prioritize user stories.
Plan sprints and assign sprint activities to the team.
Advise best practices and provide technical solutions and/or workarounds for issues or requirements.
Track and share sprint status and user stories with the Project Manager.
Identify and manage risks and challenges throughout the project lifecycle.
Ensure quality deployment of the product as per the design.
Ensure security and resilience of components as per the design.
Evaluate and identify opportunities for continuous improvement in delivery and/or design.