Overview
On Site
Full Time
Skills
Attention to detail
Emerging technologies
System integration
User guides
System administration
Scrum
Analytical skill
HTC
Collaboration
Insurance
Debugging
Communication
API
Specification
Reporting
Management
Software development
Agile
Design
Job Details
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
Job Description:
- Years of Experience: 5
- Strong analytical ability to quickly understand the issues, debug, and arrive at solutions.
- Excellent communication skills (verbal and written both).
- Hands-on, Self-driven, Solution-oriented, and Customer focused.
- AMS support experience.
- Ability to query the system logs and debug issues.
- Understand System integration concepts and especially API specifications.
- Ability to create flow diagrams to create an operational view of the functionality.
- Good exposure to the automotive domain, preferably in the area of the connected vehicle.
- Strong technical background demonstrating a solid understanding of IT systems and the ability to support them.
- Develop and maintain accurate technical and user documentation.
- Performing operational tasks like monitoring, analysis, reporting, and prompt attention to issues.
- Communications for any outages/incidents which affect the user community.
- Coordination with internal and external stakeholders for driving the issues towards closure.
- Analyze incidents and come up with improvement ideas to avoid incidents and reduce inflow.
- Perform system administration tasks e.g. certificate management, product version tracking upgrade support, etc.
- Any programming background is a plus.
- Experience working in agile/scrum methodology.
- Collaborated with cross-functional teams to define, design, and ship new features.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.