Desktop Migration Engineer (Field Tech)

Overview

On Site
BASED ON EXPERIENCE
Contract - W2
Contract - Independent

Skills

Disk Imaging
End-user Computing
Migration
Computer Hardware
Management
Mobile Devices
Documentation
Inventory
Collaboration
IT Management
Regulatory Compliance
Remote Support
Field Service
Microsoft Windows
Remote Management
Network
System Administration
Autodesk
Engineering Design
Communication
Customer Service
Organizational Skills
Supervision
SANS
Customer Facing
Technical Support
Business Operations
FOCUS
Professional Services
Genetics
Law
Privacy
Artificial Intelligence

Job Details

Desktop Migration Engineer (Field Tech)- Long Term Project - Richmond, VA / Clayton, NC

Title: Desktop Migration Engineer - Level 3 Desktop Support Engineer
Location: Richmond, VA (Corporate) and Clayton, NC travel required between sites
Duration: 6+months
Compensation: $40-45/hr.
Work Requirements: , Holders or Authorized to Work in the U.S.

Position Overview
We are seeking a skilled and customer-focused Level 3 Desktop Support Engineer to provide advanced end-user support across two primary locations: Richmond, VA (Corporate Office) and Clayton, NC (Operations Site). The role supports approximately 110 IT users across both locations, including 30 corporate staff, 60 site-based users, and 30 remote/field employees.
This position requires a hands-on professional who can manage desktop imaging, deployment, and troubleshooting, while ensuring reliable end-user computing experiences across the organization. The ideal candidate will be capable of working independently, traveling as needed between sites, and providing responsive, high-quality support for hardware, software, and mobile devices.

Key Responsibilities

  • Perform full lifecycle desktop support, including device imaging, deployment, and configuration for end users.
  • Provide post-migration support to ensure smooth transitions following re-imaging or system upgrades.
  • Troubleshoot and resolve Level 3 desktop issues, including hardware, software, and connectivity problems.
  • Manage and support mobile devices for field personnel.
  • Maintain and update endpoint documentation, asset inventory, and ticket tracking systems.
  • Collaborate with IT leadership to ensure consistent technology standards and security compliance across both sites.
  • Support access and performance related to the organization's centralized file-share (hosted in Richmond, VA).
  • Provide general support for AutoDesk applications, ensuring users can effectively access and utilize the tools (expert-level knowledge not required).
Qualifications
  • 5+ years of experience in desktop support or IT field services, including advanced troubleshooting and imaging experience.
  • Proficiency with Windows OS, device imaging tools, and remote management utilities.
  • Strong understanding of network connectivity, user permissions, and system administration fundamentals.
  • Experience supporting AutoDesk applications or other engineering/design software is preferred.
  • Excellent communication and customer service skills; ability to interact effectively with both technical and non-technical users.
  • Willingness to travel regularly between Richmond, VA, and Clayton, NC.
  • Strong organizational skills and ability to work independently with minimal supervision.
Additional Information
This is a hands-on, customer-facing role that requires professionalism, technical expertise, and the ability to deliver consistent IT support across multiple locations. The successful candidate will play a key part in maintaining reliable end-user systems and supporting critical business operations.

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • and much more!


About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions Privacy Policy and INSPYR Solutions AI and Automated Employment Decision Tool Policy: . By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.


Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About INSPYR Solutions