Overview
On Site
Full Time
Skills
Information Technology
Cloud Computing
Artificial Intelligence
Health Care
Management
Team Leadership
WEBI
End-user Training
Reporting
Business Intelligence
Tableau
SQL
Supervision
Data Modeling
Workflow
Analytics
Computer Networking
Evaluation
Promotions
Decision-making
Teamwork
Exceed
Epic
Customer Service
Communication
Organizational Skills
Attention To Detail
Technical Support
Training
Analytical Skill
Conflict Resolution
Problem Solving
Military
Collaboration
Innovation
Microsoft Exchange
ProVision
Recruiting
Job Details
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Health Technology Solutions
Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.
Job Title: DHTS IT Analyst - BI Developer
Level I Work Performed at a minimum:
Individual contributor works under the direct supervision of Tech/Team Lead or higher and collaborates as a member of a self-organizing team
Creates basic reports using self-service analytics tools such as SlicerDicer, WebI, and Reporting Workbench as assigned
Participates in the planning and delivery of customer training sessions on the use of these self-service reporting tools
Responds to customer requests for assistance with self-service reporting tools as assigned and prioritized by manager; maintains ongoing communications (timely, clear, concise, and accurate) with customers keeping them apprised of request status
Level 2 - In addition to the duties described for the Level 1, the Level 2 will, at a minimum:
Demonstrates proficiency in basic BI tools and technologies to accomplish job duties
Works with new hires/Level I team members to train on use of tools and technologies to accomplish job duties
Demonstrates ability to work independently to solve problems and complete assigned work >75% of the time
Demonstrates ability to work with customers to understand business need or problem to address independently >75% of the time
Actively seeks out participation in Special Projects and is able to effectively accomplish project assignments with minimal supervision
Active participation in Duke Analytics Community or other professional networking organization
Level 3- In addition to the duties described for the Level 2, the Level 3 will, at a minimum:
Demonstrates expertise in BI tools and at least one advanced BI tool or technology to accomplish job duties (e.g. Tableau with multiple data sources or environments, Caboodle development, advanced RW SQL, etc)
Works with Level II team members to train on advanced skills in using tools and technologies to accomplish job duties
Demonstrates ability to work independently to solve problems and complete assigned work >95% of the time
Demonstrates ability to work with customers to understand business need or problem to address independently >95% of the time
Leads Projects with minimal supervision
Expert in a given area, both in the data model and the business workflow
Serves as moderator, leader or channel owner for a forum such as Duke Analytics Community or other professional networking organization
Behaviors/Soft Competencies:
Advancement to the level 3 or above requires employee, at a minimum, successfully attain the following:
The following measures can help create a fair and comprehensive evaluation process for promotions, ensuring that the most deserving employees are recognized and given opportunities to advance.
Proven ability to work at the next level: This involves demonstrating the skills and competencies required for the next level of responsibility. Employees should have demonstrated that they can handle tasks and challenges that are typically associated with a higher position.
Potential to serve beyond the next level: This measure looks at the employee's long-term potential and their ability to grow within the organization. The employee should have the vision, ambition, and capability to take on even greater responsibilities in the future.
Consistently demonstrates a values-based approach in how they work: Employees should consistently exhibit behaviors and decision-making processes that align with DUHS values. The exhibited values are integrity, teamwork, diversity excellence and safety. Patient-focused is also critical to success.
Is considered one of the top performers at their level across the organization: This measure evaluates the employee's overall performance and reputation within DHTS. Top performers are often recognized for their exceptional contributions, reliability, and ability to exceed expectations. We will select the best and not the best available.
Education/Training
Bachelor's degree in a related field, or four years related technical experience required
LICENSURE/CERTIFICATION:
Proficiency in Cogito Fundamentals is required within 6 months of hire date on the current DUHS Epic version as a condition of employment.
Experience
No experience required beyond the minimum education (or equivalency) requirement
Any related experience is preferred
Skills:
Engaged team player with aligned attitudes and behaviors who is committed to achieving our enterprise mission
Ability and willingness to learn Epic Hyperspace functionality and underpinnings
Reliable customer service skills, including the ability to describe technical solutions to non-technical audiences
Demonstrated ability for critical thought
Good oral, written, and interpersonal communication skills
Good organizational skills with attention to detail
Technical support/training experience preferred, demonstrating analytical, problem-solving, and troubleshooting ability
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
About Duke Health Technology Solutions
Pursue your passion for caring and innovation with Duke Heath Technology Solutions, which is dedicated to the transformation, development, and management of enterprise information technology solutions across Duke Health. By harnessing the power of innovative technologies like cloud computing and artificial intelligence - and pairing them with a forward-thinking approach - Duke Health Technology Solutions is revolutionizing the future of health care at Duke Health and beyond.
Job Title: DHTS IT Analyst - BI Developer
Level I Work Performed at a minimum:
Individual contributor works under the direct supervision of Tech/Team Lead or higher and collaborates as a member of a self-organizing team
Creates basic reports using self-service analytics tools such as SlicerDicer, WebI, and Reporting Workbench as assigned
Participates in the planning and delivery of customer training sessions on the use of these self-service reporting tools
Responds to customer requests for assistance with self-service reporting tools as assigned and prioritized by manager; maintains ongoing communications (timely, clear, concise, and accurate) with customers keeping them apprised of request status
Level 2 - In addition to the duties described for the Level 1, the Level 2 will, at a minimum:
Demonstrates proficiency in basic BI tools and technologies to accomplish job duties
Works with new hires/Level I team members to train on use of tools and technologies to accomplish job duties
Demonstrates ability to work independently to solve problems and complete assigned work >75% of the time
Demonstrates ability to work with customers to understand business need or problem to address independently >75% of the time
Actively seeks out participation in Special Projects and is able to effectively accomplish project assignments with minimal supervision
Active participation in Duke Analytics Community or other professional networking organization
Level 3- In addition to the duties described for the Level 2, the Level 3 will, at a minimum:
Demonstrates expertise in BI tools and at least one advanced BI tool or technology to accomplish job duties (e.g. Tableau with multiple data sources or environments, Caboodle development, advanced RW SQL, etc)
Works with Level II team members to train on advanced skills in using tools and technologies to accomplish job duties
Demonstrates ability to work independently to solve problems and complete assigned work >95% of the time
Demonstrates ability to work with customers to understand business need or problem to address independently >95% of the time
Leads Projects with minimal supervision
Expert in a given area, both in the data model and the business workflow
Serves as moderator, leader or channel owner for a forum such as Duke Analytics Community or other professional networking organization
Behaviors/Soft Competencies:
Advancement to the level 3 or above requires employee, at a minimum, successfully attain the following:
The following measures can help create a fair and comprehensive evaluation process for promotions, ensuring that the most deserving employees are recognized and given opportunities to advance.
Proven ability to work at the next level: This involves demonstrating the skills and competencies required for the next level of responsibility. Employees should have demonstrated that they can handle tasks and challenges that are typically associated with a higher position.
Potential to serve beyond the next level: This measure looks at the employee's long-term potential and their ability to grow within the organization. The employee should have the vision, ambition, and capability to take on even greater responsibilities in the future.
Consistently demonstrates a values-based approach in how they work: Employees should consistently exhibit behaviors and decision-making processes that align with DUHS values. The exhibited values are integrity, teamwork, diversity excellence and safety. Patient-focused is also critical to success.
Is considered one of the top performers at their level across the organization: This measure evaluates the employee's overall performance and reputation within DHTS. Top performers are often recognized for their exceptional contributions, reliability, and ability to exceed expectations. We will select the best and not the best available.
Education/Training
Bachelor's degree in a related field, or four years related technical experience required
LICENSURE/CERTIFICATION:
Proficiency in Cogito Fundamentals is required within 6 months of hire date on the current DUHS Epic version as a condition of employment.
Experience
No experience required beyond the minimum education (or equivalency) requirement
Any related experience is preferred
Skills:
Engaged team player with aligned attitudes and behaviors who is committed to achieving our enterprise mission
Ability and willingness to learn Epic Hyperspace functionality and underpinnings
Reliable customer service skills, including the ability to describe technical solutions to non-technical audiences
Demonstrated ability for critical thought
Good oral, written, and interpersonal communication skills
Good organizational skills with attention to detail
Technical support/training experience preferred, demonstrating analytical, problem-solving, and troubleshooting ability
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.