IT Technical Support Specialist ---- Milledgeville, GA 31062

Overview

$25
Contract - W2
Contract - 14 day((s))

Skills

Active Directory
network
Desktop
Troubleshooting
install
Adobe
laptop

Job Details

Job Title: IT Technical Support Specialist
Location: Milledgeville, GA 31062
Duration: 12 months (Contract)
Work Setup: Hybrid || Web Cam Interview

Job Description

We are seeking a skilled IT Technical Support Specialist to join our team in Milledgeville, GA. The support specialist will oversee IT systems and assets, assist with upgrades and fixes, and provide hands-on support and training as needed. This role requires strong technical troubleshooting skills, proactive problem-solving, and a customer-focused mindset to ensure smooth IT operations.

Objectives of the Role

  • Maintain essential IT operations (operating systems, security tools, applications, servers, email systems, laptops, desktops, hardware, and software).

  • Manage business-critical IT tasks and improvements.

  • Support faster and smarter business processes to enhance productivity.

  • Research and evaluate emerging technologies.

  • Act as SME for Windows OS and commonly used applications (Microsoft, Adobe).

Responsibilities

  • Install, configure, and support workstations, printers, phones, and related hardware/software.

  • Analyze staff needs, identify IT vulnerabilities, and implement solutions.

  • Perform system and network design, documentation, implementation, testing, and administration.

  • Execute software upgrades and troubleshoot performance issues.

  • Provide training and end-user support on software, hardware, and security tools.

Required Skills & Qualifications

  • Strong experience troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, and encryption tools.

  • Ability to troubleshoot computer peripherals (printers, scanners, MDFs, monitors, keyboards, mice).

  • Experience supporting end-user devices (desktops, laptops, Surface Pros).

  • Familiarity with Active Directory domain environments.

  • Proficiency in software installs and troubleshooting.

  • Basic networking knowledge, including ability to troubleshoot issues via command line.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About TetriQ Solutions LLC