IT Technical Support Specialist

Overview

On Site
Hybrid
USD 25.95 per hour
Full Time

Skills

Microsoft Office
Virtual Private Network
McAfee
LogMeIn
Encryption
MDF
End-user Computing
Active Directory
Computer Networking
Command-line Interface
Management
Training
Network
IT Operations
Operating Systems
Servers
Laptop
Business Process
Productivity
Research
Emerging Technologies
Microsoft Windows
Microsoft
Adobe
Printers
Boost
Network Design
Documentation
Testing
Collaboration
Computer Hardware
Technical Support

Job Details

Date Posted: 07/02/2025

Hiring Organization: Rose International

Position Number: 484949

Industry: Government/Staffing

Job Title: IT Technical Support Specialist

Job Location: Milledgeville, GA, USA, 31062

Work Model: Hybrid

Work Model Details: Available to report onsite as directed by client

Shift: 9 am to 5 pm

Employment Type: Temporary

FT/PT: Part-Time

Estimated Duration (In months): 12

Min Hourly Rate($): 25.95

Max Hourly Rate($): 25.95

Must Have Skills/Attributes: Printers, Technical, Troubleshooting, VPN

Experience Desired: Train employees in using software and hardware and provide technical suppor (1 yrs)

Job Description
***Only qualified IT Technical Support Specialist candidates located near the Milledgeville GA area to be considered due to the position requiring an onsite presence***

Required Skills:
Knowledge of troubleshooting MS Office 365 VPN Adobe McAfee LogMeIn encryption etc (3Years)
Ability to troubleshoot computer peripheral devices printers' scanners MDF monitors keyboard mice etc (3Years)
Experienced in troubleshoot issues on end user computing devices including desktops laptops and Surface Pros (3Years)
Active Directory domain environment (3Years)
Proficient at software installs and troubleshooting
Some networking knowledge along with the ability to troubleshoot network issues from the command line

This support person will oversee IT systems and assets assist with upgrades and fixes and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software network maintenance and industry trends to keep us on the cutting edge. Engaging with employees throughout the company the IT support person will have an immediate impact on the efficiency of our operations and overall growth.

Job Responsibilities:
Maintain essential IT operations including operating systems security tools applications servers email systems laptops desktops software and hardware
Handle business-critical IT tasks and system improvements
Enable faster and smarter business processes and employee productivity
Research and evaluate emerging technologies hardware and software
Serve as the subject-matter expert supporting Windows and widely used software and applications such as Microsoft and Adobe
Install configure and support workstation software hardware printers and phones
Analyze staff needs identify vulnerabilities and boost efficiency and accuracy
Execute systems and network design documentation implementation testing and administration and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware and provide technical support when needed

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**


Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.


California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.