System Engineer :: Baltimore, MD (Onsite)

Job Title: System Engineer

Location: Baltimore, MD (Onsite)

Interview: In-person

Duties/Responsibilities

• Create, manage and support Windows Servers, including Active Directory, DNS, DHCP, and GPOs
• Configure and implement VMware ESXi hosts and Nutanix clusters, ensuring the proper setup and integration of storage, networking, and compute resources to support a reliable and efficient virtualized infrastructure
• Monitor system health and performance metrics on VMware and Nutanix clusters, identify potential bottlenecks, and proactively address issues to maintain optimal functionality and reliability
• Track resource utilization on both VMware and Nutanix clusters to detect potential capacity constraints and address them proactively
• Offer technical support to users and IT teams on VMware and Nutanix technologies, addressing questions, resolving issues, and assisting with system operations
• Manage enterprise storage solutions, including Nutanix Files and Synology, to support business operations.
• Deploy software patches to Windows Servers and Workstations, using primarily SCCM and staging orchestration to minimize down time as much as possible.
• Work closely with the MDOT Network Operations Center (NOC), cybersecurity, and desktop support teams to resolve incidents in an efficient and timely manner
• Manage ticketing systems, ensuring prompt responses and resolution of services requests.
• Support print server administration, ensuring seamless printer deployment and troubleshooting
• Maintain Veeam Backup and replication, conducting consistent testing and validation of backup and disaster recovery procedures to confirm readiness for potential incidents

Minimum Qualifications

• Eight (8) years of experience providing support to IT systems, including day-to-day operations, monitoring, and problem resolution
• Strong understanding of computer hardware, operating systems (e.g., Windows, Linux), networking protocols, and server administration
• Proficiency with Windows and Linux Servers, including Active Directory (AD), GPOs, DNS, and DHCP
• Deep understanding of VMware virtualization technologies (ESXi, vCenter, vSAN, VSphere) and Horizon VDI administration
• Strong knowledge of backup solutions, particularly Veeam Backup & Replication
• Experience managing Synology NAS and enterprise storage environments
• Familiarity with SCCM for endpoint management, software deployments, and patching
• Understanding of networking fundamentals, including VLANs, routing and firewalls
• Understanding of Nutanix hyperconverged infrastructure (HCI) architecture and management tools (Plus but not required)
• Install, configure, and administer Dynamic Environment Manager (Plus but not required)
• Install, configure, and administer Horizon Connection Server (Plus but not required))
• Ability to work well in a team and effectively communicate technical information
• Experience with data protection and disaster recovery solutions
• Ability to work overtime during critical peaks

Education: Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Thanks & Regards

Akshit Sisonia - Sr. Technical Recruiter

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