Overview
Skills
Job Details
DOC - System Administrator 4 (766415)
8 Months
6900 Atmore Drive Richmond
Both Web Cam and In Person Interview
System Admin 4 - IT Infrastructure
100% Onsite
**This position is 100% onsite with some travel statewide to different DOC facilities when needed. If there is travel involved, candidate will be reimbursed or provided a vehicle and have expenses paid for by DOC. **
- Establishes and implements enterprise level policy and procedure for conducting and maintaining the IT Asset Inventory.
- Plans and implements both current and future system processes, including user interface, security policies, and motivate the Agency to embrace desired change.
- Actively maintain IT Requests mailbox to ensure that user issues are delegated and resolved timely.
- Supports agency users via telephone, e-mail and in-person to effectively resolve IT requests and meet initiatives.
- Install and configure applications to include but not limited to; installs, troubleshoots, upgrades, integrates, and maintains systems, software, workstations, printers and wireless devices.
- Support and collaborate with team members and other technical staff to resolve IT requests.
- Prepare the facilitation of video conferencing for users.
- Schedule shipping of equipment to facility locations.
- Receive and document inbound equipment.
- Perform equipment surplus.
- Maintain real-time hardware, software, and phone peripherals electronic inventory system.
- Replenish equipment inventory as needed not to impede operation of ITU or the agency.
- Provide technical and application training to interns.
- Complete other duties, tasks or projects as assigned.
- Provides field coordination and planning for the effective use of management information systems.
Skill Matrix :
Ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines. Required 5 Years
Install new/rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards Required 5 Years
Experience with Windows 11 and O365 Required 3 Years