Technical Project Manager

Top Skills
Issue Tracking, Triage & Automation-Readiness, Technical Program Management in Cloud Infrastructure, Cross-functional Communication & Stakeholder Management

Job Summary

• Seeking a proactive and detail-oriented Technical Program Manager (TPM) to support Azure s S360 initiative and Fleet Operations programs.
• This role will involve managing critical security triage workflows, driving operational reviews, supporting automation efforts, and coordinating cross-functional teams to ensure timely resolution of system and security issues.
• The ideal candidate will have strong experience in cloud infrastructure (preferably Azure), excellent communication and stakeholder management skills.
  
  

Job Responsibilities

• S360 Initiative and Security Issue Management (Vendor 1 Scope):
• Own daily triage of new issues flagged by S360 tools; identify resource owners and follow up for resolution plans and ETAs.
• Track and drive progress on open issues, proactively unblock teams and ensure alignment with milestones.
• Work closely with the IDC team to support and contribute to automation tools that improve SFI mitigation processes.
• Represent the Host Networking team in Azure-wide Compute SFI forums and act as a liaison to gather forward-looking updates.
• Partner with MSRC to manage and drive remediation of flagged security cases.
• Provide weekly reports outlining project status, issue trends, and focus areas for leadership attention.
• Coordinate, track, and follow up with component owners to ensure timely resolution of security-related issues; role focuses on program management, not direct technical resolution.
• Fleet Operations and Incident Management (Vendor 2 Scope):
• Drive weekly fleet operations meetings: set agendas, track crash data, and follow up on post-mortem action items.
• Track live incidents, prioritize issues for development teams, and ensure smooth operational workflows.
• Lead incident reviews, repair item triaging, and post-mortem planning to enable continuous improvement.
• Collect requirements for automation tooling and contribute to improving triage workflows via process and tool enhancements.
• Translate operational data into actionable insights to support better tooling and decision-making.
  

Requirements

• 5+ years of Technical Program Management experience, preferably in cloud or infrastructure environments.
• Strong understanding of Azure services and cloud-based operational models.
• Experience managing cross-functional programs involving incident response, security triage, and tooling automation.
• Proficient in project tracking tools such as Azure DevOps (ADO), Excel, Power BI, or Kusto Query Language (KQL).
• Excellent verbal and written communication skills, especially in coordinating with technical and non-technical stakeholders.
• Ability to lead with minimal supervision, manage competing priorities, and clearly report program status and risks.
• Comfortable presenting in business reviews and engaging with both engineering and customer-facing teams.