Overview
On Site
USD 24.00 - 30.00 per hour
Full Time
Skills
Tier 2
Operating Systems
Microsoft Office
Migration
Information Technology
Microsoft
CompTIA
Application Development
Database
Laptop
Mobile Devices
Onboarding
Provisioning
Application Support
Microsoft Windows
PBX
Telephony
Videoconferencing
Network
LAN
WLAN
Printer Support
Computer Hardware
Management
Inventory
DoD
Asset Management
Data Integrity
Standard Operating Procedure
Technical Support
Workflow
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Job Title
IT Support Technician Tier 2
Top Skills' Details
Proficiency with all Microsoft workstation operating systems.
Knowledge of standard office applications, especially Office 365
Experienced with user profile migration (PC Refresh) on Windows PCs
3 - 5 years of experience in the field of Information Technology or related area
Microsoft and/or CompTIA certifications preferred
Knowledge of applications programming & database administratio
Description
-Provide Tier II support for approximately 130 end users across hardware, software, and network systems
-Install, configure, maintain, and monitor company PCs, laptops, and mobile devices
-Support new employee onboarding and offboarding, including provisioning and decommissioning of hardware and accounts
-Troubleshoot and resolve issues in Windows environments, including application support and password resets
-Perform PC refreshes and Windows 11 upgrades across the organization
-Support and maintain PBX systems, telephony, and video conferencing equipment
-Manage and support network connectivity, including LAN/WLAN troubleshooting
-Provide printer support and maintenance for various hardware brands
-Order, track, and manage inventory for PCs, monitors, and peripherals
-Perform secure data destruction for approximately 600 hard drives using DOD-compliant methods
-Maintain accurate records in the asset management system and ensure data integrity
-Follow and document standard operating procedures and IT support workflows
Pay and Benefits
The pay range for this position is $24.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milwaukie,OR.
Application Deadline
This position is anticipated to close on Jul 16, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
IT Support Technician Tier 2
Top Skills' Details
Proficiency with all Microsoft workstation operating systems.
Knowledge of standard office applications, especially Office 365
Experienced with user profile migration (PC Refresh) on Windows PCs
3 - 5 years of experience in the field of Information Technology or related area
Microsoft and/or CompTIA certifications preferred
Knowledge of applications programming & database administratio
Description
-Provide Tier II support for approximately 130 end users across hardware, software, and network systems
-Install, configure, maintain, and monitor company PCs, laptops, and mobile devices
-Support new employee onboarding and offboarding, including provisioning and decommissioning of hardware and accounts
-Troubleshoot and resolve issues in Windows environments, including application support and password resets
-Perform PC refreshes and Windows 11 upgrades across the organization
-Support and maintain PBX systems, telephony, and video conferencing equipment
-Manage and support network connectivity, including LAN/WLAN troubleshooting
-Provide printer support and maintenance for various hardware brands
-Order, track, and manage inventory for PCs, monitors, and peripherals
-Perform secure data destruction for approximately 600 hard drives using DOD-compliant methods
-Maintain accurate records in the asset management system and ensure data integrity
-Follow and document standard operating procedures and IT support workflows
Pay and Benefits
The pay range for this position is $24.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milwaukie,OR.
Application Deadline
This position is anticipated to close on Jul 16, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.