Overview
Skills
Job Details
Clinical Field Service Engineer
Location: Boston, MA ( Need Local to Boston, MA)
Required Qualifications
- Associate degree in Biomedical Engineering, Electronics, Information Technology, or a related technical discipline; equivalent technical training or experience may be considered.
- Minimum of 2 years of hands-on experience in a clinical, biomedical, or field service technician role, preferably in a healthcare environment.
- Solid understanding of medical device operation, integration, and healthcare IT systems (e.g., EMRs, PACS, HL7).
- Demonstrate foundational networking knowledge, including understanding of IP addresses, subnets, and device connectivity, to support troubleshooting and ensure proper integration of clinical devices within the network infrastructure.
- Strong organizational skills with the ability to manage multiple priorities and work independently in dynamic clinical settings.
- Excellent interpersonal and communication skills, with the ability to collaborate effectively with clinical staff, vendors, and technical teams.
- Valid driver's license and willingness to travel regularly to healthcare facilities within the assigned region.
Preferred Qualifications
- Bachelor's degree in Biomedical Engineering, Clinical Engineering, or a related technical field.
- Experience supporting a wide range of medical devices across multiple manufacturers and modalities, including radiology and cardiology modalities from Siemens, GE, and Philips
- Experience working with clinical information systems, including electronic medical records (EMR) and picture archiving and communication systems (PACS), such as Epic and Fuji Synapse.
- Experience with asset management systems and helpdesk ticketing systems.
- Strong documentation skills, including accurate service reporting and configuration updates.
- Previous experience in desktop support, including troubleshooting operating systems, software applications, and peripheral devices.
- Previous experience working in a multi-site healthcare system or with mobile service teams.
Deliver
No. | Performance Parameter | Measure |
1. | Continuous Integration, Deployment & Monitoring of Software | 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan |
2. | Quality & CSAT | On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation |
3. | MIS & Reporting | 100% on time MIS & report generation |
Thanks & Regards
Chandrika Nannam
US IT Recruiter
Desk: Ext: 221
E-mail:
LinkedIn:
Vivid Soft Global Inc. HQ: 6000 Venture Dr, Ste C-D, Dublin, Ohio 43017
View Here! USA . Canada . Mexico . Costa Rica UK . Ireland . Poland . India |
eye