Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 27 day((s))
Skills
UI
Information Technology
Network
Microsoft
Tier 1
Recruiting
Partnership
Requirements Elicitation
Technical Drafting
Documentation
Debugging
Technical Support
End-user Training
Testing
Training
Writing
Microsoft Excel
Management
System Integration
Middleware
Data Migration
Software Development
Software Development Methodology
Agile
Waterfall
Reporting
Analytics
Field Service Management
Cloud Computing
SaaS
SAP Plant Maintenance
Esri
Project Management
Functional Management
Collaboration
Supervision
Stakeholder Management
Facilitation
Business Process
Field Service
Workflow
Communication
System Requirements
Use Cases
Specification Gathering
Problem Solving
Conflict Resolution
Adaptability
Oracle Linux
Job Details
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
Roles/Responsibilities:
- Participate in requirements gathering and analysis, technical design, testing, documentation and planning.
- Consult stakeholders to gather information about needs, objectives, functions, performance expectations, and input/output requirements. Identify and propose technical alternatives to fulfill requests.
- Collaborate with process owners and subject matter experts to define and revise user requirements and document business processes and configurations.
- Analyze workflows to identify impacts on business processes and recommend improvements.
- Develop testing criteria, conduct testing, debug issues, and prepare change notices for system modifications.
- Provide technical support and user training, effectively communicating complex information to non-technical users.
- Coordinate with consultants, system integrators, analysts, and technical staff to troubleshoot and resolve system issues.
- Foster and maintain effective working relationships within diverse teams
The successful analyst will bring proven experience in assessing business processes and matching user requirements to system capabilities, developing detailed specifications, testing and implementing IT applications according to testing criteria, troubleshooting moderately complex system problems, and providing effective consultation to users. They are expected to identify, assess, and coordinate training needs, translate technical terminology into non technical terms, and communicate effectively orally and in writing. Additionally, the analyst must excel at establishing and maintaining effective working relationships and working independently or collaboratively within diverse teams.
Mandatory Skills:
- Must have experience with configuration of KloudGin Work Management solution.
- Must have at least 3 years' experience as a Systems Analyst or similar role, preferably with Field Service Management (FSM) systems.
- Must have experience with the implementation and support of Field Service Management solutions.
- Must have experience in the utility industry or a similar regulated environment.
- Must have knowledge of system integration techniques, including APIs, middleware, and data migration.
- Must have experience and understand mobile technologies and their application in field service solutions.
- Must be proficient with software development lifecycle (SDLC) methodologies such as Agile, Waterfall, or a hybrid.
- Must have experience with reporting and analytics tools related to FSM data.
- Must have basic knowledge of cloud-based solutions and SaaS platforms.
- Must have basic knowledge of related systems such as SAP Plant Maintenance, Esri, and SharePoint.
Desirable Skills:
- Project management, functional lead, or coordination experience.
- Demonstrated ability to quickly learn new technologies and tools with minimal supervision.
- Strong stakeholder management skills, including setting expectations and facilitating consensus among diverse groups.
- Strong understanding of business processes related to field service operations.
- Ability to analyze existing systems and workflows to identify gaps and improvements.
- Excellent communication skills for collaborating with stakeholders, technical staff, end users, especially when communicating technical information to the non-technical user community.
- Ability to establish and maintain effective working relationships and work effectively in diverse teams.
- Ability to document system requirements, use cases, and technical specifications
- Strong problem-solving skills and the ability to stay calm and adaptable while working on a fast-paced, dynamic project
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.