Salesforce Business Analyst

Job Title: Salesforce Business Analyst

Location: Flexible/Remote

Duration: 6-Month Contract

Hourly Rate: $55 - $70

Introduction: We are currently seeking a skilled Salesforce Business Analyst to join our team on a 6-month contract basis. As a Business Analyst, you will play a crucial role in bridging the gap between business stakeholders and technical teams, ensuring that Salesforce solutions meet the needs of our organization. This role offers the flexibility of remote work and the opportunity to collaborate with cross-functional teams in a dynamic environment.

Key Responsibilities:

• Collaborate with business stakeholders to gather, analyze, and document business requirements for Salesforce initiatives and projects.


• Conduct workshops, interviews, and meetings with stakeholders to understand their needs, challenges, and objectives.


• Translate business requirements into functional and technical specifications, user stories, and acceptance criteria for Salesforce development teams.


• Work closely with Salesforce developers, administrators, and architects to design and configure Salesforce solutions that align with business requirements and best practices.


• Perform data analysis and data mapping to ensure data integrity, quality, and consistency across Salesforce platforms and integrated systems.


• Develop and maintain business process documentation, including process flows, user guides, and training materials.


• Conduct user acceptance testing (UAT) and coordinate user testing sessions to validate Salesforce solutions and ensure they meet business needs.


• Provide training and support to end users on Salesforce functionalities, features, and best practices.


• Collaborate with project managers and stakeholders to prioritize requirements, track project progress, and communicate project status.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or related field.


• 3+ years of experience as a business analyst, with a focus on Salesforce projects and initiatives.


• Strong understanding of Salesforce platform capabilities, functionalities, and best practices.


• Proficiency in gathering and documenting business requirements, user stories, and acceptance criteria.


• Experience with Agile or Scrum methodologies, including sprint planning, backlog grooming, and sprint reviews.


• Excellent analytical and problem-solving skills, with the ability to identify issues, analyze root causes, and propose solutions.


• Strong communication and interpersonal skills, with the ability to effectively communicate with business stakeholders and technical teams.


• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines.

Preferred Skills:

• Salesforce certifications such as Salesforce Certified Administrator (ADM 201) or Salesforce Certified Platform App Builder.


• Experience with Salesforce Lightning Experience and Salesforce Lightning components.


• Knowledge of data modeling, database concepts, and SQL queries.


• Familiarity with Salesforce integrations, REST APIs, and web services.


• Experience with Salesforce CPQ (Configure, Price, Quote) or Salesforce Service Cloud.

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.