Overview
Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Salesforce Commerce Cloud
retail
e-commerce
B2C
ERP
CRM
OMS
ISML
Job Details
Job Role: Salesforce Commerce Cloud Expert
Location: USA (Remote)
Hire-Type: Contract
Position Overview
We are looking for a highly experienced Salesforce Commerce Cloud (SFCC) Expert at Lead/Architect level to design, lead, and deliver large-scale retail and e-commerce solutions. The ideal candidate will be hands-on with Salesforce Commerce Cloud while also serving as a strategic leader capable of defining best practices, guiding multiple teams, and presenting solutions to leadership stakeholders. This role requires exceptional communication skills, deep technical expertise, and proven success in retail/e-commerce implementations.
Key Responsibilities
- Lead end-to-end design and development of enterprise-scale Salesforce Commerce Cloud solutions from the ground up.
- Provide technical leadership, architectural guidance, and best practices for SFCC implementations.
- Partner with business and technical stakeholders to gather requirements and translate them into scalable, customer-facing commerce solutions.
- Drive large-scale retail/e-commerce projects, ensuring alignment with business goals and delivering superior user experience.
- Define and enforce coding standards, reusable components, and performance optimization strategies for Commerce Cloud.
- Integrate Salesforce Commerce Cloud with ERP, CRM, OMS, and third-party applications to enable seamless omni-channel experiences.
- Deliver executive-level presentations, solution roadmaps, and project plans, showcasing value to leadership and business teams.
- Mentor and lead cross-functional teams, ensuring quality delivery and knowledge sharing.
- Stay current with the latest Salesforce releases, features, and e-commerce industry trends to propose innovative solutions.
Required Qualifications
- 10+ years of experience in e-commerce platforms, with at least 5+ years in Salesforce Commerce Cloud (B2C).
- Proven expertise in large-scale, customer-facing retail/e-commerce implementations.
- Strong hands-on experience with SFCC backend (ISML, pipelines/controllers, cartridges, APIs) and front-end frameworks.
- Experience integrating SFCC with enterprise applications (ERP, CRM, OMS, Payment Gateways, Marketing Systems).
- Solid understanding of scalability, security, and performance optimization in large e-commerce ecosystems.
- Excellent communication and presentation skills with the ability to influence leadership and business stakeholders.
- Proven ability to lead teams, drive design decisions, and enforce best practices.
- Strong project planning and execution skills, with a customer-first approach.
- Retail domain experience is mandatory; knowledge of omni-channel retail, personalization, and digital commerce strategies is highly desirable.
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