Sr. Ancillary Applications Analyst - Patient Security

Job Title: Sr. Ancillary Applications Analyst - Patient Security
Work Location: Hybrid Onsite - 1 day / week - Houston, TX
Position Type: Direct Hire
Compensation: $115,000 - $130,000 / year
Position / Career Level: Senior (8+ years)

ABOUT OUR CLIENT / ABOUT THE ROLE

• Medix is currently seeking an Ancillary Clinical Applications Analyst for a full time position with one of our healthcare clients in Houston


• This role will be joining a team that supports all the non-clinical 3rd party applications that are used throughout the hospital system.


• Specifically - this role will be overseeing Patient Safety applications, which include: HUGS Infant Security, and enterprise Hospital Security & Surveillance Software (Hikvision, XProtect)


• The ideal candidate will have worked with a number of 3rd party Software Vendors to support application patches, updates, upgrades, and implementations / cutovers.


• Strong vendor partnership and internal coordination within IT teams will be required

DAY TO DAY RESPONSIBILITIES

• Working in a team environment to manage the product lifecycle for a number of 3rd party Infant Security & Surveillance software used across the health system


• Applications will include Infant Security - HUGS & Kisses, as well as Video Surveillance (Hikvision/XProtect).


• Primary responsibilities will be to independently manage the application lifecycle for the assigned applications


• Coordinating with vendors and ensuring timelines are being met / adhered to


• Coordinating installations / change windows


• Creating and maintaining comprehensive documentation, including user guides, troubleshooting procedures, and FAQs, to assist users in resolving common issues


• Testing / Validating changes work before rolling out to production


• Providing clear and concise updates on project status


• This role involves significant interaction and coordination with Clinical Vendors, clinical staff and IT Engineers for successful implementation, upgrade and go-live activities.


• This role will also communicate with internal customers to understand their specific needs and challenges in utilizing these clinical applications - and be the liaison between clinical users and vendors

REQUIRED QUALIFICATIONS

• The position requires 8 years of experience


• Waterfall Project Management experience with the ability to navigate a diverse portfolio of non-clinical hospital applications.


• Must have experience supporting 3rd party specialty / ancillary clinical applications


• HUGS Infant Security - or similar Infant Security products a huge plus


• Hikvision, XProtect - or similar Surveillance a huge plus


• Strong communication skills


• Background knowledge / experience with IT - such as Identity & Access Management, Security Groups, Provisioning, etc

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.